BHFO offers brand new designer apparel and footwear from major manufacturers and
upscale department stores at a fraction of retail. We work directly with some of
the largest retailers in the world to bring you the name brands that are famous
for their quality and style. We guarantee all items are authentic or your money
back!
The products we offer were previously available for sale in a catalogue or retail
environment. Some may possess one or more price tags and/or stickers, indicating
multiple mark-downs. All of our items come directly from actual manufacturers and
retailers warehouses and are guaranteed 100% authentic.
In addition, since most of these items are sent through a reverse supply chain (e.g.
from a retailer back to a centralized warehouse) they can show signs of further
handling. Examples of minor flaws that may not be noted are seam separation, surface
dirt/makeup that will come out when washed or dry cleaned, loose threads, beads,
embroidery and very small snags/ runs. Due to the nature our business and the liquidation
prices we offer, we will not accept returns for these minor flaws. However, if an
item has a major flaw, it will be noted clearly in the description. Missing beads/embellishments
will be noted if it does NOT come with extra. We guarantee if an item has a major
flaw that is not noted you may return the item for a full refund.
We also liquidate items from the World's Most Famous Sportswear and Lingerie Catalog.
This catalog is so famous that we are not allowed to use their name but I’m sure
you can guess who we are talking about! Read below for some hints on their identity:
Famous for their runway shows and supermodels
The leading specialty retailer of lingerie in the world
Best known for their retail operations (over 1000 stores in the US alone) featuring
sexy bras, panties, sleepwear, hosiery, lotions and more
Catalogue division (our source) offers extensive lines of apparel, suits, outerwear,
swimwear and footwear in addition to the intimate apparel for which their stores
are renowned
Known for having pink labels
The label may be removed or cut before it leaves the distribution center to prevent
returns, However the care tags stay intact. Shoes and accessories may be marked
with an "X" on the bottom.
The products we offer were previously available for sale in a catalogue or retail
environment. Some may possess one or more price tags and/or stickers, indicating
multiple mark-downs. All of our items come directly from actual manufacturers and
retailers warehouses and are guaranteed 100% authentic.
In addition, since most of these items are sent through a reverse supply chain (e.g.
from a retailer back to a centralized warehouse) they can show signs of further
handling. Examples of minor flaws that may not be noted are seam separation, surface
dirt/makeup that will come out when washed or dry cleaned, loose threads, beads,
embroidery and very small snags/ runs. Due to the nature our business and the liquidation
prices we offer, we will not accept returns for these minor flaws. However, if an
item has a major flaw, it will be noted clearly in the description. Missing beads/embellishments
will be noted if it does NOT come with extra. We guarantee if an item has a major
flaw that is not noted you may return the item for a full refund.
BHFO started on eBay and we will continue to bring the very best deals. We list
thousands of new items daily! We start most of our auctions at .99 cents with no
reserve, so let the bidding begin! What sets us apart from other large auction houses
is our customer service. Not only do we offer incredible pricing, but it is our
desire to earn 5 Stars from you everyday. We continue to make YOU, our customer,
our number one priority. We want your continued business!
Our Goal at BHFO is to offer 5-Star Service! If you do not feel that we deserve
5-Stars please contact us before leaving feedback.
Have questions or comments? We would be happy to hear from you! We are dedicated
to our customers and feel you should receive the personal attention you deserve.
We typically reply to e-mail with 24 hours during normal business hours.
We will gladly offer returns for items purchased using the "Buy It Now" Feature.
You may return these items within 10 business days. All Return & Exchange requests
must include our Product Exchange Form
If you purchase our items by bidding on our auctions, ALL SALES ARE FINAL. We are
a large auction house selling our merchandise for up to 95% off of retail price
so we are unable to offer returns or exchanges on items won by auction. We will
allow merchandise returns on auctions if we make a mistake and the item was not
as described. So please contact us before leaving feedback if there is a problem
with your item!
We sell many department store brands and all brands fit differently. For more specific
info on sizing we encourage you to visit the manufacturer's website before purchase.
Due to the nature of our business, we do not allow returns on auction items if the
item does not fit. We do state specific measurements in the description, and if
you have further questions please feel free to email us your question. Since are
prices are SO LOW, if it doesn’t fit you, it will probably fit someone you know
so you can donate or resell it and still feel great about your purchase!
BHFO gladly accepts PayPal and USA Issued Credit Cards. Payment must be received
within 7 days of purchase or it may be canceled. Iowa Residents, add 6% sales tax.
All auction winners must complete our easy and secure online checkout to submit
payment. We do not use eBay's checkout or accept direct PayPal payments.
More Info: You will receive an automated winning bidder notification after each
item that you win, however do not checkout and pay until your FINAL item is purchased.
You may continue purchasing additional items for 7 days from the end of the first
purchase. All of these purchases will be consolidated under one invoice.
BHFO PROCEDURES (Within the US)
• USA Domestic orders are shipped via USPS Priority Mail or FedEx Ground.
• USPS Express delivery is available for expedited shipping. If you choose
this method your order will ship the next business day via express mail.
• We ship via U.S. Postal Service to PO Boxes, APOs/FPOs.
• All Domestic shipments come with a delivery confirmation and/or a tracking
number. We will send you this number automatically via e-mail once your package
ships.
• Payments are processed in the order in which they are received the day
AFTER payment clears. We ship Monday-Friday excluding holidays. Your shipment will
typically leave our warehouse within 3 business days from when your payment clears.
Larger shipments exceeding 50 items will typically leave our warehouse within 5
business days. If an order is delayed for any reason you will be contacted.
• Insurance coverage is optional. The cost of insurance is $1.30 per $100.
BHFO INTERNATIONAL PROCEDURES
(Outside the US)
• International orders are shipped via USPS First Class and Priority International
Mail depending on their weight. If you choose Priority it will include a tracking
number. Insurance is not available for First Class or Priority shipments.
• USPS Express delivery is also an option. If you choose this method your
order will be expedited, it will include a tracking number and it is automatically
insured for up to $100. Additional insurance is not available.
• Payments are processed in the order in which they are received the day
AFTER payment clears. We ship Monday-Friday excluding holidays. Your shipment will
typically leave our warehouse within 4 business days from when your payment clears.
Larger shipments exceeding 50 items will typically leave our warehouse within 5
business days. If an order is delayed for any reason you will be contacted.
• If your merchandise total is greater than $150, you must choose the
Express delivery option if paying via PayPal. • Canada shipments take
an average of 3-4 weeks for delivery due to customs. Choose the Express Shipment
option for faster movement through customs. All duties, taxes and fees are due by
the buyer (COD) upon delivery. Buyer is responsible for observing all customs rules
and regulations and BHFO is not responsible for packages held by customs.
• Click here for a list of countries that BHFO does not ship
to.
International Buyers – Please Note:
• Import duties, taxes and charges are not included in the item price
or shipping charges. These charges are the buyer’s responsibility.
• Please check with your country’s customs office to determine what these
additional costs will be prior to bidding/buying.
• These charges are normally collected by the delivering freight (shipping)
company or when you pick the item up – do not confuse them for additional shipping
charges.
• We do not mark merchandise values below value or mark items as "gifts"
- US and International government regulations prohibit such behavior.