|
Terms and Conditions:
As of June 15th 2009
our new return policy and handling policy will go into effect.
This is for eBay sales only and does not override any other
published return or handling policies of Koons Power Sports Inc. No
returns allowed on items marked close out, items advertised as
damaged, or used items. Returns on new packaged items must be within
30 days of sale date. Items must be in new sellable condition ,
packaging must be intact, manuals should still have shrink wrap. No
refunds for shipping or insurance charges. Credit for returns can be
in exchange for other items or dollar amount. Opened items are
handled on a one by one basis and are subject to restocking,
inspection or handling fees as needed. Read the item description
before buying or bidding, email us with questions. We prefer
communication about returns be through the eBay message system not
by telephone.
Handling charges
are not charged on initial purchases. Some returns can incur
handling charges. Handling time is the time from when your item is
paid for until the shipping label is applied We cannot be
responsible for delays due to e-checks or delays in the payment
process beyond our control. We have regularly scheduled pickups from
both the post office and UPS five days a week accepting holidays. We
cannot be responsible for problems created by our shippers
schedules. Your order will be processed by us within 24 hours of
payment. Exceptions include address verification and incidental
supply chain disorders, item out of stock temporarily. This is rare
but can happen. Look at our feedback. Handling time on returns
should be no more than 72 hours.
Shipping time
may vary depending on your distance from us and your local delivery
location. Priority mail is usually three or four days, while
UPS ground can be anywhere from one to seven working days. We cannot
monitor all shipments for delivery status at this time. If you feel
the item should have arrived please email us and we will locate the
tracking info on the package. Our shipping programs have email
notification of tracking info turned on, email will be sent to the
primary payment email or eBay user email. We cannot be responsible
for glitches in the third party notification systems. Thanks for
taking time to read our fine print. Kim, Mikaela and Bill.
|