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   As of June 15th 2009 our new return policy and handling policy will go into effect.  This is for eBay sales only and does not override any other published return or handling policies of Koons Power Sports Inc. No returns allowed on items marked close out, items advertised as damaged, or used items. Returns on new packaged items must be within 30 days of sale date. Items must be in new sellable condition , packaging must be intact, manuals should still have shrink wrap. No refunds for shipping or insurance charges. Credit for returns can be in exchange for other items or dollar amount. Opened items are handled on a one by one basis and are subject to restocking, inspection or handling fees as needed. Read the item description before buying or bidding, email us with questions. We prefer communication about returns be through the eBay message system not by telephone.

Handling charges are not charged on initial purchases. Some returns can incur handling charges. Handling time is the time from when your item is paid for until the shipping label is applied We cannot be responsible for delays due to e-checks or delays in the payment process beyond our control. We have regularly scheduled pickups from both the post office and UPS five days a week accepting holidays. We cannot be responsible for problems created by our shippers schedules. Your order will be processed by us within 24 hours of payment. Exceptions include address verification and incidental supply chain disorders, item out of stock temporarily. This is rare but can happen. Look at our feedback. Handling time on returns should be no more than 72 hours.

Shipping time may vary depending on your distance from us and your local delivery location. Priority mail is usually three  or four days, while UPS ground can be anywhere from one to seven working days. We cannot monitor all shipments for delivery status at this time. If you feel the item should have arrived please email us and we will locate the tracking info on the package. Our shipping programs have email notification of tracking info turned on, email will be sent to the primary payment email or eBay user email. We cannot be responsible for glitches in the third party notification systems. Thanks for taking time to read our fine print. Kim, Mikaela and Bill.

   We give positive feedback to all buyers who pay. We will remind you if payment is due through the eBay system. We do sometimes file for return of fees for non paying bidders and this can effect your standing with eBay.

See eBay rules for further information.

We hope that you find our price and service to be great and give us Five Stars.

If you have a problem please email us before leaving feedback.