We only accept payments in US Dollars. All payments are due within
5 days of auction close. UT residents must pay an additional 7.8% sales tax. We accept payment via Certified Check, Money Order, Visa, MasterCard, DiscoverCard or Paypal.
To make payment via Paypal please go to the auction page and follow the Paypal payment instructions
Our Paypal e-mail is ebay@tunnelvisionmusic.com
If you have just won or used the buy now button lets go thru checkout:
- You can now click the checkout button or you can wait for our automated email
- then you will need to fill in your details (name, shipping)
- then you will have the option to add more items to your order and received a discounted shipping rate on your order.
- then you choose your method of payment.
- enter your payment and then submit details.
- you will then receive a confirmation email from us.
- then you can expect a notice that your item is being packed.
- the next message will be to tell you that your item has been shipped.
BUYER WILL
Must pay within 5 days. If mailing payment buyer is to contact seller to make them aware.
SELLER WILL
Ship order within 3 business days of a cleared payment if product is received and does not work the seller will replace that product once the defective piece is returned.
When a bidder wins and does not pay everyone looses.
TunnelVision Music.com takes a firm stance on Non Paying Bidders & our process detailed below is automated. So only bid if you intend to pay. If you bid incorrectly then please use 'Bid retraction' which can be found in 'My eBay'.
Non-Paying Bidders:
Order of Events
1. Day 3 we send you a reminder to complete checkout
2. Day 5 we send you a second reminder email
3. Day 7 you're reported as a non-paying bidder to eBay
4. Day 10 final reminder sent
5. Day 14 your account is flagged and negative is left.
TunnelVision Music.com is an Authorized Dealer for all of the lines of Pro Guitar Gear we carry!
All new items come with at least a 1 year manufacturer warranty, check items listing for details.
All items purchased from us at TunnelVision Music.com come with a 30 day, no questions returns policy. If you are not satisfied with the item simply contact
rma@tunnelvisionmusic.com within 30 days for receiving your package and we will issue you an RMA Number to return the package.
***Please note***
All items purchased from us at TunnelVision
Music.com come with a 30 day, no questions returns policy.
All items must be received within 7 days of issuing a RMA number. Any item not
received within that time with be refused and no refund will be issued. All
items must be returned freight pre-paid. No COD's will be accepted. All items
must be in "new" condition, in original packaging and include a copy of your
invoice, original box, warranty card, manual, etc.. Any discrepancies could
result in a delay or a partial credit being issued.
All returns are credited back the purchase amount less actual shipping cost
to you.
Defective items may be returned for a "same item" replacement/exchange only.
The RA number must be written on the outside of the box. All items must be sent
via UPS, FedEx, U.S. Mail, or other delivery service that offers package
tracking.
All returns are processed in the order they are received. Please allow us up to
72 hours to process your return.
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