INFO / CONTACT / ABOUT US

Welcome!

Need help? Have a question? What can we help you with? Call us toll free at 1-888-SARONGS or 1-888-727-6647 or you can E-mail us at:

CustomerService@1WorldSarongs.com.

We will usually respond within 24 hours. Oftentimes, we are sitting in front of our computer and will respond right away.

On this page find information about "Who What Where When How and Why", details on order processing, payment methods, billing information, return policy, shipping information, contact information, fabric care and more.

>Who?

We are a group of dedicated individuals with a special purpose. Our purpose is to bring joy and happiness to as many people as possible by offering unique and beautiful items with great quality and great prices. Our extensive experience, combined skills, dedication and commitment to customer satisfaction enables us to fulfill our purpose from start to finish. From selecting and designing great products, to answering the phones everyday, all the way up to packaging and shipping your orders, we take pride in everything we do.

>What we offer?

Sarongs, sarongs, sarongs and sarongs...did we mention sarongs? We also have great clothing, awesome beads, sparkling jewelry, one of a kind folk art and much more!!!

>Our mission?

To provide a pleasurable and stress free way to acquire exotic products from around the world. Items that are beautiful, unique, handmade, and colorful. In essence, to bring joy and happiness to others.

>Why?

We are driven by our customers. When we hear, "1 World Sarongs is the best!", it's a wonderful sense of fulfillment for us. We take pride in bringing joy to our customers and earning an honest clean living at the same time. Read what our customers are saying: "Testimonials" Oh yeah, it's also fun, we work with such beautiful products and great people.

>Our philosophy?

We believe Gandhi said it best when he stated:

"A customer is the most important visitor on our premises. They are not dependent on us. We are dependent on them. They are not an interruption on our work. They are the purpose of it. They are not an outsider in our business. They are a part of it. We are not doing them a favor by serving them. They are doing us a favor by giving us an opportunity to do so."

- Mahatma Gandhi

>Help 1 World help?

We are donating 10% of all profits to the International Red Cross.

This means when you place on order with 1 World Sarongs we will donate 10% percent of the profits to the people who need it most.

We will continue this pledge indefinitely.

>What does all this mean?

A real company, offering real products, providing a stress free shopping experience, with a goal of delivering beautiful items to your home or business.

Thanks and please enjoy your visit to our web store.

A real company, offering real products, providing a stress free shopping experience, with a goal of delivering beautiful items to your home or business.

Thanks and please enjoy your visit to our web store.

>Contact us:

>Phone: (888) 727-6647 or (866) 472-7664 International: (714) 842-7999

>Mail:

1 World Sarongs
P.O. Box 1446
Huntington Beach, CA 92647


>E-mail:

CustomerService@1WorldSarongs.com.



"Guidelines"




>Order Processing:

Orders are in U.S. currency and are completely secure. After you've filled out our online order form and we have received it, we then confirm payment, assemble your order, package it, prepare it for shipment and finally get it out the door to you.

>Payment Methods:

1WorldSarongs.com accepts credit cards, debit/check cards including Visa, MasterCard, Discover, American Express, JCB, Diners Club, Optima, PayPal, and Money Orders. Sorry, no Personal Checks. It may take up to five business days to verify funds for money orders. Orders are processed when funds are verified.

To pay by credit card simply enter your credit card information in the “Method of Payment” section of the order form. All transactions are secure and encrypted (scrambled and coded). If you feel more comfortable ordering over the phone give us a call toll free at 888 727 6647.

Send PayPal payments to CustomerService@1WorldSarongs.com

International orders MAY require a minimum order of $25.00 dollars and in some cases payment may need to be made in advance. We reserve the right to accept or deny any order based upon our sole discretion.

>Billing Information:

Credit card customers will be billed upon shipping of order. All credit cards are deleted upon completion of transaction and are not held on record. Fraud and abuse of credit cards will be reported fully to the appropriate government and private agencies.

>Product Availability:

Most products on this site are available, however occasionally we'll run out of a given product in which case we'll contact you either via e-mail or phone. If the product is only temporarily out-of-stock we'll give you the option of putting the order on back-order.

>Tax:

California residents will be charged tax.

>Returns:

100% satisfaction guarantee!!! We are happy to accept your return for refund, credit or exchange*. Please notify us by e-mail right away with the product you need to prevent it from being sold. Also please include your order number and why you are returning the product. We credit for merchandise only (shipping charges are excluded) and a 10-20% re-stocking fee may apply. Returned products must be received within 21 calendar days. Please send returned products by U.S. mail to:

1 World Sarongs
Attention: Returns
P.O. Box 1446
Huntington Beach, C.A. 92647 U.S.A.

Products must be received in "New" condition within 21 days after date of delivery in order to qualify for our return policy.

*Clothing returns such as skirts, dresses, and shirts must be received within 21 days of receipt of order. Stained, soiled or worn clothing is not eligible for return or exchange.

International and some oversea customer returns are eligible for credit only and are responsible for shipping both ways. Regardless of liability or fault to 1 World Sarongs.

***No free shipping on returns.

***Free offers, special discounts, coupons etc. cannot be combined unless otherwise noted.

Contact us for more information at CustomerService@1WorldSarongs.com

>Limited Liability

Limited Liability

>Terms and Conditions

By placing your order with us here at 1 World Sarongs you agree to all terms and conditions laid out within this page. Occasionally we may contact you with special sales and promotions. If you would like to opt out of these sales please let us know.

>Fabric Care:

We recommend hand washing fabrics in cold water and hanging on a line to dry. Some color bleeding may occur the first time in a wash. Many customers report that they have no problem using a machine wash on cold water and a dryer on permanent press. As you probably already know, if you really want your item to last, it's best to hand wash and line dry. Also be aware excess wax can be left on the product as a result of the batik process. The wax is harmless and will be removed after washing. Please let us know if you have any questions about how to care for your fabric.

>Sandal Care:

Results of Our Road tests are as follows:

1) Sandals

Sandals with Rope or Cane ( Rattan) features: ( Ex: FW-Denim-Thong or FW-WAVE-SNDL)

Scrub gently with soft brush, rinse well, stand up in sun immediately after washing. Submerging/soaking in water not recommended.

Embroidered/Sequinned Satin Sandals ( FW-EMB-SATIN)

Uppers: Scrub gently with soft brush, rinse well set to dry in shade.

Vinyl lowers : Wipe with damp cloth

Submerging/ Soaking in water not recommended

>Questions & Comments:

How may we help you?

If you have questions or comments about any product or service on this site or anything else send us an e-mail at CustomerService@1WorldSarongs.com. We're always interested to hear what our customers have to say and we welcome the opportunity to serve you.

Customer service is available Monday thru Saturday from 9:00 A.M. to 5:00 P.M. Pacific Standard Time (PST). The average response to emails and voice mails is less than 24 hours. If you prefer, please leave a voice message and we will get back to you as soon as possible. Please note that Pacific Standard Time (PST) or California time is 3 hours behind Eastern Standard Time (EST) or New York time.

1 World Sarongs uses customer feedback in our "Testimonials" section. Please send us your feedback, we would love to hear from you.

Employment Opportunities: "Employment"

Quick note about our products:

***Please allow for differences & variations in size, shape and color. All items are "one of a kind" and hand made. We don't use robots or computer guided lasers. These are real products, handmade by real people. Thanks for understanding and we hope you enjoy all of your purchases here at 1 World Sarongs.

Please address all U.S. and International Postal (snail mail) to:

1 WORLD SARONGS
Customer Service
P.O. Box 1446
Huntington Beach, C.A. 92647 U.S.A
CustomerService@1WorldSarongs.com

Coming soon..... more great sarongs, artists page, about Indonesia page(Bali, Lombok, Java, etc.), the everything else that doesn't fit anywhere else page, of course the cool links page, and finally our personal favorite the "Free Stuff" page!

Thanks for shopping buy!!!!