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| About Us | Payment Information | Shipping Information | Guarantee Information | Contact Us |

A Little About Abacus24-7 Abacus24-7 is located in sunny Phoenix, Arizona. We are experienced online merchants, having first entered the online computer supply retail world in 1999. We use a thorough testing and research process to decide what products are the highest quality in the market, so we can provide our customers with only the best. In addition, we are constantly improving our ordering, supplying and shipping processes to be able to offer our products at the lowest prices available. We distribute compatible and remanufactured ink cartridges and toners for Epson, Brother, Canon, Lexmark, Dell and HP printers. Our product list also includes different Data, Video & Audio cables for your printers, digital cameras, PCs, DVD players, HDTVs and many other devices. All of our products meet the strict and effective ISO9001 quality standard which ensures that every product we sell meets the highest quality standards. Payment Information Here at Abacus24-7 we accept the following types of payment: PayPal, Credit Cards ( VISA, MasterCard, American Express, Discover ) Credit Card and PayPal payments: We must have your correct and verified billing address and we can only ship to verified addresses. All buyers will receive a confirmation e-mail with the payment instructions. You can simply follow them, or go directly to our AbacusCheckout. If you have purchased multiple items, please do not complete the checkout untill all of the auctions are closed. We are required by law to charge 8.3% sales tax on all orders shipped within Arizona. Important: If you have purchased multiple auctions, eBay checkout will not calculate your shipping charges correctly. Please feel free to contact us to get the correct ammount, or simply go to our AbacusCheckout where you will see the correct charge. Shipping Information Shipping and handling charges for US: Regular: $4.99 flat rate - only one charge of $4.99 per order! Cables: $2.50 for the first + $0.50 for each additional item Shipping and handling charges for Canada: Regular: $6.99 flat rate - only one charge of $6.99 per order! Cables: $6.50 for the first + $0.50 for each additional item How do we define an item? - An item is simply the number of bids. If a multi cable pack is offered ( for example: a 2 pack, 4 pack, etc. ), it is considered as 1 item at $2.50 for shipping, as long as you bid for a quantity of 1. If you bid for a quantity of 2, you pay $3.00 for shipping - $2.50 for the first bid + $0.50 for the second. We do combine multiple auctions onto one order to save you money for shipping. If you have purchased more than one auction, please do not complete the checkout until all the auctions are closed. After they are all closed, simply proceed to our checkout, or follow the instructions from the last notification e-mail you have received. Important: If you have purchased multiple auctions, eBay checkout will not calculate your shipping charges correctly. Please feel free to contact us to get the correct ammount, or simply go to our AbacusCheckout where you will see the correct charge. Once your order is shipped, you will receive a notification e-mail with the shipping information and a UPS tracking number or a USPS delivery confirmation number, depending on the way the order is shipped. We also do offer expedited Second Day and Next Day shipping through UPS. Please feel free to contact us for further information as these charges vary from order to order. All orders are typically processed within 24 hours, if there are no issues. If an order is placed before 2 PM, and there are no issues with the payment, it will be shipped the same day. If there are any problems with your order, our customer service will contact you immediately. All orders are usualy received within 1-5 days, depending on the location to which they are shipped: Guarantee Information Abacus24-7 has one of the best guarantee policies you can find on eBay! All of our products are fully guaranteed* to be free from manufacturers defects for 1 year from the date of the purchase ! If you are having any problems with the products you have purchased, please contact us, and our customer service will assist you. If there is a need for a refund or replacement of your order, you will receive an RMA number for the return of your order. Please do not send any products back before you contact us and receive an RMA number. All defective products have to be returned to us before we can replace them or issue a refund. *OEM Products are not covered by our Guarantee. They are sold as-is, without any warranty. Contact Information You can contact us 24 hours a day at our e-mail address: esales@abacus24-7.com. Also, you can contact us at our toll free number: 1866-787-1223. Our customer service department is open 24 hours / 7 days a week, and will gladly help you with any problems you might have. We answer most emails within 2 - 4 hours. If you haven't received a reply from us for a longer period of time, please check your Spam mail. We always answer customer emails ! Please contact us with any issues or problems before leaving Feedback - If there is a problem, we will fix it !

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