AquariumandPet Supply Services

UPDATES 1/20/06

• Contact Ahead for any shipping outside of the Lower 48 States unless specified in the Auction! We currently allow shipping to Canada, South America (Brazil) and to some European destinations. Email ahead for quotes. You will pay actual shipping and a small handling fee (normally $1-3 handling). You can check your actual shipping from the US at USPS.com using the combined weight of your order. Most orders under 4lbs can easily ship to these destinations.

We are a complete aquarium and pet supply warehouse with cutting edge products and prices on everything aquatic. Our retail philosophy and goals are:

• 1) to provide superior customer service within a market that demands careful and accurate service
• 2)make a profit - if we can't make a profit, we can't continue to provide customers with our service
• 3)combine honest service with the lowest profitable prices on the best products.

We allow Ebay customers to combine shipping at their request, to save the most shipping cost. You can also close auctions and we auto combine and update invoice for 24-48 hours. Order as much as you like, win as many auctions as you like, and we'll give you ONE FAIR shipping quote. IF you live outside the CONT US MAKE SURE YOU CONTACT US ABOUT OUR LIMITED NEW POLICIES. You can request a combined invoice anytime. Please do not request combined s/h AFTER you have paid or recd items!

We also supply Ebay customers with superior customer service. This is not a "sold as-is" service - we will provide customer service always! You can trust that you'll get the same service as a local store! That is very rare in an auction community! We provide lifetime warranty assistance (for as long as your warranty lasts). This includes contacting and supplying manufacturing contacts. We take items back at our warehouse for up to 30 days after purchase. Customers may be responsible for return shipping. Most companies disappear six months after you buy something. We have been warehousing pet products for fifteen years!

HERE ARE OUR MOST IMPORTANT POLICIES AND NOTES:

• We are located in the middle of the country - so you get your shipments faster from us!
• Please don't harass us about Feedback. We always respond appropriately to feedback left.
• Do NOT send money orders drawn on non-US banks.
• Canadian customers - WE NO LONGER SHIP TO YOU UNLESS PREVIOUSLY ARRANGED!
• We DO NOT call customers, so please don't email us your phone number.
• WE ACCEPT:
  • PAYPAL
  • BIDPAY
  • US MONEY ORDERS, US CHECKS, AND CASH.
  • We also accept some other payment services, but email ahead of time.

  
  
  

The Objectivist Center - Ethics of Reason