OUR CONTACT, PAYMENT, SHIPPING & RETURN POLICIES
- if you have any questions about an item, please contact us through eBay with the "Ask seller a question" or "Contact member" links.
- your questions will be answered in less than 24 hours. We can correspond in English, German, French and Italian. - Once you did win/purchase an item, you may pay instantly by PayPal from the item page "Pay Now" button. Too, you will receive an Info Email from Artperiod with short and easy instructions and information about additional payment and shipping options.
Your reply to this email is expected within 3 days of auction end. If you did not receive this email, please contact us.
- Additional and combinable items will be added to your account automatically for combined shipping and your combined Invoice will be emailed at the end of the day.
- PAYMENT TERMS: Payments are to be completed within 5 days of purchase with a grace period of 3 days for mailed checks and for overseas customers.
Combined shipping & volume accounts: weekly payments are due upon receipt of invoice, even if items are held for later combined shipping.
- We accept safe online & offline forms of payment: PayPal (for all Credit Cards and E-Checks), Personal Checks, Cashiers Checks, Moneyorders, Wire Transfers and Cash by registered Mail. Personal checks of over US$ 200 from new customers as well as certain Cashiers Checks are held until cleared by the issuing bank (click here to see why). ** Escrow Transactions are accepted for High Ticket Items, but only through the eBay approved Escrow Service "Escrow.com"; (please click here to see why). - SHIPPING POLICIES: We use USPS (Priority Mail & Express Mail) with Delivery Confirmation and Fedex Express or Fedex Ground only. Insurance is optional but recommended (uninsured items ship at your sole risk).
We are famous for our excellent packing and very quick turnarounds. All items are shipped within 24 to 48 hours of payment clearance.
Except where noted in the Description, we only charge actual carrier's shipping and insurance costs, no handling or packing fees (although our expenses for fine packing materials are substantial).
Insurance Coverage in excess of carrier limits (USPS, Fedex) can be provided at extra cost.
If available you may calculate your shipping & insurance costs for each item with the Shipping Calculator at the lower end of the item page and verify our actual costs online at
USPS WEBSITE , using the packed shipping weight in the item description and origin ZIP Code FL 34135. - We do carry a 3-day notice return policy on all items, meaning that we ask you to give us NOTICE WITHIN 3 DAYS after RECEIPT of the item(s) about your intention to return or any other problems or concerns. Returns are accepted only for misrepresentation and significant description errors.Other reasons will result in restocking fees (15% to 25%). Refunds are issued promptly when we receive the item(s) in good order. NOTE: Shipping and Insurance Costs are not refundable. - Feedback: You will receive a positive feedback comment on ebay once the transaction(s) have been completed sucessfully. As our success is based on the feedback we get from our customers, we thank you in advance for your positive feedback when you receive your items in good order. Last but not least: WE LOVE WHAT WE SELL AND WHAT WE DO AND WE WANT YOU TO HAVE THE BEST POSSIBLE EXPERIENCE with your bidding and purchases at Artperiod on Ebay ! Our primary goal is complete customer satisfaction, so we do maintain and expect honest and responsive communications, and we will attend and correct any problems, mishaps or mistakes promptly and to the best of our abilities.
PLEASE READ & OBSERVE ARTPERIOD's BIDDING AND AUCTION TERMS:* NOTE: IF YOU HAVE NO EBAY (0) FEEDBACKS YET AND DO NOT HAVE A VERIFIED PAYPAL ACCOUNT, please contact us by email (artperiod@aol.com) to register BEFORE you bid, OR (USA only) get the ID Verify icon  , obtainable at
the eBay ID Verify page. If you do not observe this requirement your bids will be cancelled and/ or rejected. We will also cancel all bids entered by bidders with recent negative feedbacks or with an uncommon number of bid retractions. If you must retract your bid, please contact us first to avoid exclusion from our auctions. **we reserve the right to void "featured category" auctions if they have been impaired by ebay system outages. Any auction that cannot be accessed to place bids throughout the last 60 minutes before ending time will be void. Such auctions will be listed again for 5 days with unchanged descriptions and terms. ** We will reject any requests to end auctions early in order to sell a listed item directly, therefor please do not ask. ***All purchases have to be paid in full before shipping. All payments are due within 7 days of auction end. All foreign deliveries will be fully declared on customs forms. Insurance is always recommended and available. Uninsured items ship at buyers risk. If you return an item for other reasons than significant errors in the description or insured shipping damage, you will be liable for incurred ebay auction fees and ebay listing fees and/or 15%-25% restocking fees. Shipping costs are not refundable or insurable. **** We do post adequate feedback for all transactions and we will follow up on all Non-Paying Bidders as required by ebay's "Non-paying bidder program". Invoices unpaid after 60 days will be forwarded to a collection agency and reported to credit bureaus. These terms are set to protect our business, however your complete satisfaction with our items and services shall and will prevail.
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Praise: good to deal with |
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Praise: Well packed and quickly dispatched- Lovely item- Thank you |
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Praise: Absolutely beautiful item. Fabulous packaging. Best vendor on EBAY AAA+++ |
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Praise: Beautiful piece from a professional eBay seller - Thank You |
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Praise: It's gorgeous! I'm not speaking lightly. Thanks. AAAAAAAAAAAAAAAAA |
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Praise: fantastic chair as beautiful as a chair can be wonderful service shipping |
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Praise: artperiod is always EXCELLENT! |
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Praise: Lovely piece as described, mailed immediately. Very pleased |
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Praise: Thank you Paul, a beautiful antique indeed! |
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Praise: Just perfect -- Thank you |
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Praise: Very kind , great communication , beautiful item - Grazie |
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Praise: thank you very much |
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Praise: Love, love,love these items!!! Beautiful and beautifully wrapped-great Ebayer!!! |
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Praise: OUTSTANDING!! Great item & packaging, fast shipping, totally professional!! |
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Praise: outstanding all the way Very professional Thanks |
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