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Best Lab Deals
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Our goal is to provide the scientific and industrial processing industries with an affordable and quality way to purchase equipment and supplies, receive on time quality service and calibration and liquidate their excess equipment or supplies. Our commitment to quality and on time delivery and customer satisfaction is second to none. We support our customers throughout the purchasing process without the sales pressure and while providing quality options to fit your budgets needs.
The BLD Philosophy

• Our Online Site:
It is our policy that customers have access to all the information necessary to purchase an item available including Technical Specifications, pictures, accessories and performance sheets. We also recommend visiting our showroom were you can come in and handle equipment. By doing this, we believe that customers will make more informed decisions about their purchases.

• Our Educated Staff:
BLD continuously trains our staff to understand the features and operation of every product we sell. Our factory trained technicians put each product shipped from our facility through a Quality Assurance Program prior to shipping. Each item is checked to make sure it properly meets manufacturer’s specifications. Our calibration team both performs quality NIST traceable calibrations onsite and in our Raleigh location, and is complaint with GMP, GLP, FDA, 17025, and ISO 9001 regulations.

• Our Partnership with Manufacturers:
BLD, in cooperation with manufacturers, regularly schedules events where manufacturers show their newest and hottest products to customers and staff. In addition, we encourage various networking events were we can display these new products.

• Our Cutting Edge Inventory Tracking:
BLD has set up a Automated Inventory Control System (AICS) enabling us to check on the availability of any piece of equipment. Special Orders are processed using this same system and can be easily ordered and tracked with tracking information set back to customer within 24-48hrs. Custom Equipment can also be tracked in the progress using our integrated technology. We track serial numbers to reassure that warranty work is properly monitored and the customer can get service repair quickly.

About Us
Best Lab Deals, Inc. (BLD) is an international distributor, supplier and service center for pharmaceutical labs, science education, water treatment, environmental testing, healthcare clinical labs, private Research & Development labs, governmental research, testing facilities and more.

Whether you are a scientist, researcher, educator, safety and industrial professional, or hobbyist, you can get high-quality scientific equipment and supplies at very low prices, typically 50 to 70% less than retail.

Through distributorships and partnerships with manufacturers BLD is able to provide thousands of name brands at affordable prices. Whether you are looking for new, used or surplus lab equipment, we can help.

BLD is committed to providing you with on time delivery and affordable prices to meet your every need. With over 500,000 products available, we are working to become the largest supplier of diversified laboratory equipment and supplies. We are currently loading thousands of products daily, so if you don’t see the item you need, contact us and we will help you get it.

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Checkout
After winning an item in auction or completing a Buy-It-Now purchase, you will be notified via email that you are the winning bidder. There is no need to contact us to arrange payment. Our email will contain a link to our checkout site where you will be able to pay for your item.

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Payment
We will accept major credit cards (Visa, MasterCard, American Express and Discover), electronic checks, and Pay-Pal as forms of payment. All orders received or auctions won are subject to acceptance at BLD’s sole and absolute discretion and may be terminated by Best Lab Deals, Inc. without notice at any time, for any reason.

Please check out within 7 days after the end of auction. Items whose checkout has not been completed within this time frame will be returned to stock and posted again for sale at auction and eBay's Unpaid Items process will be initiated.

Please allow 7 to 10 business days to process and ship your order.

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Shipping
UPS shipping will be used on any items under 150 lbs or less within the US and Canada. Any Non-North American shipments of 150 lbs or less with use UPS Worldwide. Any shipments over 150 lbs will be shipped freight. Shipping is calculated live via UPS.

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International Shipments
Best Lab Deals, Inc. does not extend warranties beyond or outside of manufacturer's original warranties to any country outside of the United States of America. For further questions or inquiries about our warranty process contact us at 1-866-552-1531. This does apply to shipments originating in the U.S. and shipping overseas.

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Damaged Shipments
Please inspect your Best Lab Deals Inc. shipment upon receipt. If any external damage is noticed, accept the shipment only after the driver has noted the damage on both his and your copies of the delivery receipt and you have requested an inspection by the carrier. Keep all containers and packing material for inspection. If, upon opening a shipment, you find a shortage or damage, you must request inspection by the carrier within 7 days of delivery or you will relinquish your right to make a claim. Best Lab Deals Inc. reserves the right to repair a damaged product, where applicable, before replacement or credit is determined.

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Warranty
This site, the materials on this site, and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Best Lab Deals, Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Best Lab Deals, Inc. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Best Lab Deals, Inc. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

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Return Policy
Best Lab Deals Inc. will provide a 7 day conditional "Date of Receipt" Return Policy. If a customer receives an item and decides the item is not what they need, the purchaser will pay the shipping charges to return the item to Best Lab Deals Inc. and a 25% re-stocking fee will apply. All returns must be authorized by Best Lab Deals Inc. in order to insure proper store credit and received within 7 days of product arrival.

    To ensure proper store credit, each Product return must include the following information:
    1. Customer Name, Address, Department, Phone
    2. Purchase Order Number
    3. Best Lab Deals Inc. Order Number
    4. Date of Invoice
    5. Product Code of Returned Item(s)
    6. Best Lab Deals Inc. Return Merchandise Authorization Number
    7. Reason for Return

    Products not authorized for return include:
    1. Products not in re-saleable condition with manuals & software, including packaging
    2. Refrigerated or perishable products
    3. Custom or special orders
    4. Products expired or with expiration date too soon for resale.
    5. Discontinued or resold products (Example if sold to another lab)

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Feedback
On eBay purchases, we will leave feedback when the item has been paid for and shipped, and only when we have received feedback from you.

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Privacy
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide you with advance notice, except as described below. The term "outside parties" does not include Best Lab Deals Inc. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe the release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

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Contact Us
Call 1-866-552-1531 for technical assistance or e-mail us at ebay@bestlabdeals.com.

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