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- About Us
- Crib Safety Tips
- Payment
- Shipping
- Returns & Refunds
- Personalize Your Quilt
1. ABOUT US
Welcome to ComfyMe.com - Your One-Stop Baby Shop
Welcome to ComfyMe.com (www.comfyme.com), an online store with the latest and greatest in baby gear such as crib bedding, strollers, diaper bags, wall art, and much more, at the best possible price. We offer products from well trusted brands for newborns, babies and toddlers.
We started this e-store because as mothers of more than one child we realized it wasn't’t always easy to get to the store. On the rare occasions we actually got to the store we come to found out that the item we wanted to purchase was sometimes out of stock or the store didn't’t carry it. So now we offer our busy customers the convenience of shopping from their homes, in their own time. As a customer you will always know what items are available for purchase.
Our goal is to provide you with personal service, and make your shopping experience a smooth sailing process. Our speedy process is one that makes you want to return to our store. If you can’t find the product you are looking for in our store, we will do anything in our power to find it for you, even though you might not purchase the product from us. Just contact us and let us know what you are looking for. We are constantly adding new and exciting products to our online store, so make sure to check back on a weekly basis.
We thank you for allowing us to serve you in all your baby and toddler needs, and are looking forward to do so in many years to come.
Sincerely,
ComfyMe.com
ComfyMe
P.O. Box 721544
Orlando, FL 32872-1544
(407)758-9325 business
(407)814-9674 fax
sales@comfyme.com
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2. Crib Safety Tips
Naptime to Nighttime
Traditional infant products, when used properly, provide an infant with safe environment in which to sleep. The Juvenile Product Manufacturers Association (JPMA) reminds you to adhere to the following guidelines for safe infant sleep practices.
Infant Bedding Safety
- ALWAYS use a crib sheet that fits securely on mattress and wraps around the mattress corners.
- Only a fitted sheet, mattress pad and/or waterproof pad should be used under the baby.
- ONLY use bumper pads designed to fit around the entire crib and tie or snap securely into place. Bumper ties MUST not exceed nine inches. Make sure the bumper pad can be secured along the sides of the crib.
- Use bumper pads only until the child can pull up to a standing position. Then remove them so baby cannot use the pads to stand on and climb out of the crib.
- NEVER place infants to sleep on pillows, sofa cushions, adult beds, waterbeds, beanbags, or any other surface not specifically designed for infant sleep.
- Remove pillows, sheepskins, pillow-like stuffed toys and products not intended as infant bedding from the crib when infants are sleeping.
- It is recommended that healthy infants under 12 months should ALWAYS sleep on their backs unless otherwise advised by your physician.
- Do not overdress your baby. Cover the baby with a thin covering, such as a crib blanket, receiving blanket or other blankets specifically designed for infants, which covers only up to the baby's chest and tuck the covering around the crib mattress. For newborns, consider swaddling.
- Check periodically for loose threads or stitching which could cause gagging or choking.
Crib Safety
- Infants should ALWAYS sleep in a crib which meets current federal and ASTM standards.
- Choose a firm mattress that fits snugly in the crib.
- Crib slats or spindles should be spaced no more than 2 3/8 inches apart and corner posts should not exceed 1/16 of an inch above the end panels (unless they are more than 16 inches high for the canopy).
- Be sure there are no missing, loose or broken screws, brackets or other hardware, no cracked or peeling paint, and no splinters or rough edges on the crib or mattress support.
- Never place the crib near windows, draperies, blinds or wall mounted decorative accessories with accessible cords.
- Mobiles should be removed from the crib when baby can push up on hands and knees or pull up to a standing position.
- NEVER purchase or use an old, used or hand-me-down crib.
These important safety messages are brought to you by the Juvenile Products Manufacturers Association (JPMA). For a free brochure on the safe selection and use of juvenile products, send a stamped, self-addressed, business size envelope to: JPMA Safety Brochure, 15000 Commerce Parkway, Suite C, Mt. Laurel, NJ 08054 or visit the JPMA website.
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3. Payment
All orders must be paid within 7 business days. If your payment has not been received within 7 business days you will be receiving a payment reminder. If your payment has still not been received within 7 business days of the reminder a non payment strike will be filed against your eBay account. For all payment concerns and questions, please email us at sales@comfyme.com
We accept the following payment method -
PayPal
- International
payments are accepted in US Currency only.
- Packages shipped to Florida are required by law to add 6.5% sales tax.
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4. Shipping
All our products are shipped within 3 business days of your payment, except otherwise stated. If you have any shipping related questions, please contact us at sales@comfyme.com
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5. Returns & Refunds
Return Policy
If you
for some reason are not satisfy with your purchase refunds
are gladly given within 14 days of original delivery date. Shipping costs are not refundable even if your order was purchased with a free shipping offer. If you purchased the items with a free shipping special, the full shipping charges will be deducted from your refund. For all refunds items must be returned in their original package,
with all parts. We do not accept returned items that has
been used or laundered. Please contact us a sales@comfyme.com for a Return Merchandise Authorization number (RMA #). We do not issue credits for unauthorized
returns. Return shipping costs are the responsibility of the customer.
NOTE: Sets that have been personalized can NOT be returned.
Wrong or defective item -
If you
received a wrong item or a defective item, please contact
us at sales@comfyme.com within 3 days of original delivery date. We will issue a
Call Tag for the pick-up and return of the wrong item or
defective item. All wrong items or a defective items will be "exchange only".
Guarantee -
Comfy Me
guarantee customer satisfaction with all our products. If
you are not satisfied with your purchase, please let us
know. We do anything within reason to make everything right
for you. If you choose to leave us a negative feedback before
attempting to resolve the problem in the above manner, we
will accept this as final resolutions to the matter.
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6. Personalize Your Item
Personalization is currently available on some of our quilts and toddler robes. We charge $6.95 to embroider a quilt, and $4.95 to embroider a toddler robe. We only embroider your baby's first name.
How do I personalize my item?
If you want to add your baby's first name to an item, please follow these steps -
- To your final total you have to add an additional $4.95 or $6.95 in the additional payment field during checkout. There is always an extra field on your PayPal checkout page to add additional payments.
- On your PayPal checkout page, in the message field, please specify your baby's first name . Also specify if you want to have it embroider in COURIER font, or SCRIPT (SCRIPT) font.
For example -
LUCAS
COURIER
- If you have any questions, please email us at sales@comfyme.com
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