Always know who you deal with on eBay. Our eBay User ID
is "coolcybercats( 9818)" and we have been an eBay member since Tuesday, Dec 29, 1998 .
Customer service and satisfaction is the goal at CoolCyberCats.
If you have any questions on your purchase, items we sell, problems with your
order, or just want to say hello you to contact me by email
(ebay@coolcybercats.com). I may not have the man-power and resources of the
large stores, but I strive to provide excellent customer service with personal
attention on all orders.
Special Announcements
I have created a special category in our eBay store just for our great
customers in the United Kingdom. All items are listed directly on eBay UK and
all prices are in GBP.
What Makes Us So Special
I am a BONDED seller! Always look for the BuySafe logo when you buy on eBay!
I don't sell any products that I have not tried, tested, liked, approved and
continue to use. With pet products, I am a pet owner myself and believe in
selling only quality products for pets. Unlike other sellers I don't list
anything and everything I can possibly buy to make a fast buck. In fact, for
every item I do sell I have refused to sell 3 or 4 others that did not meet my
standards or expectations. If I think a product is good enough to sell, you can
be sure there is a high likelihood they are good enough for you and/or your
pets as well.
Sometimes one of the CoolCyberCats likes to drop a free item in your shipment.
You never know when it will happen or what it will be. We have been known to
add items worth only a few cents and some worth more than what you bought!
However, getting a free gift is the exception, not the rule.
If you have an interest or question on anything we carry, whether or not you
plan to buy from me, you are welcome to email me and ask questions about it. I
have no problems with that, and becasue I use everything I sell I can answer
most questions about the item.
I donate a portion of my profits to help animals! I have some favorite
charities I always help and I look for new ones that I feel are worthy. I would
love to hear from our customers on the animal charities they like best and why.
In 2005 I donated over $6,000 (not all the money was made selling, I donated
over $2,000 from my own pocket too) to help animals and sponser special needs
animals. I also try to keep at least 2 MissionFish charity auctions running
most of the time. They are always for animal causes too.
Of course they are. You see them below, or go to their website
at www.coolcybercats.com.
[Some of the CoolCyberCats have left us over the years, and are shown with
angel wings (^^) around their names.]
The CoolCyberCats started a website in the summer of 2000 with 3 founding
members: ^Hamlet^, ^Itchy^ and Leo. We were later joined by Orion, Andromeda
and Apollo and several unofficial CoolCyberCats as well (they live with us or
are/were a big part of our lives).
The CoolCyberCats
^Hamlet^
^Itchy^
Leo
Orion
Apollo
Andromeda
Nova
Unofficial CoolCyberCats
^Electra^
Calliope
^Copycat^
^Kitty-Cat^
?Bob?
^Alec^
Contact Information
Please contact me with any questions or concerns at
ebay@coolcybercats.com
. We will respond to emails within 2 business days.
If you do not get a reply from me, check your spam filter. If you run a white
list please add my domain to it so you my replies. I do not go to websites to
add my domain to your white list or respond to your spam filters emails to let
my email through. If you plan to communicate to me please take care to insure
you will get my replies.
Please be polite in your contacts. I will not respond to an abusive or nasty
email.
)
