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Welcome!
If you've found this page, it's probably because you want assurance that we're for real and that you can bid with confidence on something we're selling.
The best way is simply to share that we're a family business and e-Bay is an important source of income for us. Dave is an author and marketing consultant with over a dozen years experience with IBM and over 20 years experience in high tech and PCs. His clients include or have included muvee Technologies, Zip*Linq, Intel, MGI Software, iSeeMedia, Alpha 5, PowerQuest, 3D Album, and others. Dave's also a long-time PC expert who writes for Smart Computing and runs two blogs - www.INVISUSinfo.com about the best deal in identity theft protection available, PC security, and keeping your PC running better than new, and www.HOMEmuvees.com about using muvee software to make home movies, do video editing, or create DVD slideshows. Currently, Dave is working with a talented team to create a revolutionary new site: www.CoolHotNot.com. Check it out!
Kathy is an executive secretary, having served one of the nation's best-known dentists and the head of Provo City's public works department.
We have a special fondness for a company from Singapore named muvee Technologies - it's safe to say we're muvee's biggest fans. We love what muvee autoProducer has done for our family, in so many ways, and invite you to learn why this great software has so many raving fans worldwide.
Dave set up his own name as our e-Bay ID because he didn't know any better (and because he's not afraid to stand behind his offerings). We try to be 100% fair and honest and live by the Golden Rule. Just check out our feedback and browse our store - we hope you find something that you like, at a good price, that might help make your life a little bit (or a lot) nicer!
Our Policies
#1: We don't sell anything we haven't bought or wouldn't buy for ourselves or our own use.
#2: We promise to do our best to make you either satisfied or delighted with your purchase.
#3: All we ask of buyers is that they be reasonable. eBay has been a great lesson in the essential decency of the vast majority of the people out there, so we thank you for making our lives a little bit better. We hope to return the favor.
Feedback
We leave feedback automatically and immediately upon payment if you buy something from us. Please be courteous and contact us before leaving neutral or negative feedback or if you can't honestly give us a 5-star rating on everything; we would do the same for you. Give us a chance to make things right if you're not delighted with us or our offerings. Chances are whatever you're unhappy about is simply an oversight or a mistake on our part - nobody's perfect even if you might think we are from our feedback. :-)
Returns
We hope you never need to return anything you buy from us, but if you do, please call us first at (801)489-0605. We accept returns for exchange on all defective items within 7 days of receipt unless the listing specifies "AS IS." We accept returns within 15 days for a refund on anything that is sealed and unopened.
Shipping and Handling (S&H)
We will almost always get your order out the same day we receive it if we get it by noon MST, and almost always within 24 hours with the exception of holidays and Sundays. We use USPS and live near a Regional Mail Center with late hours, so we've found that most buyers are very happy with our delivery times.We make every effort to keep the costs in line with the true cost to us of making sure the product gets to you as quickly as possible, shipped with the combination of delivery time and cost that we'd choose for ourselves.
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