WHO WE ARE
Greetings! Thanks for stopping by!

We specialize in trampoline accessories and other recreational fun. Our formula for success is to provide our eBay customers with top quality merchandise at fantastic prices! We will continue to add new products and great deals, so please keep an eye on our listings.

CONTACTING US/QUESTIONS
You may contact us through eBay's contact seller form. We make every attempt to respond to your email as quickly as possible.

PAYMENT
For fastest service we prefer instant payments through PayPal. This prevents the possibility of lost money orders and ensures that your package will go out right away. If you choose not to use PayPal, you may pay by money order instead. WE DO NOT ACCEPT PERSONAL CHECKS.

SHIPPING/TRACKING
We know you want it NOW and we work very hard to get it to you as quickly as possible. For fastest delivery, please use the PayPal payment method. All items ship M-F via UPS ground. Items bought and paid for during normal working hours will generally ship same or next day. Items paid for during evening and weekend hours, generally ship the next business day. Shipping notification will be emailed to you as soon as your item leaves our warehouse. (**Make sure your registered email address is valid**)

All items have flat shipping fees within the lower 48 states. Alaska and Hawaii, please email us for costs. We're sorry, but we will not ship internationally.

UPS can not deliver to a PO box. Please provide a street address for shipping.

FEEDBACK
We believe in the feedback system here and leave positive feedback for all good buyers and we do hope to get it in return. Sellers seem to leave twice as much feedback as they get, so we give priority to those who leave us feedback first. We reciprocate quickly to those who do! To all you great folks who've been quick with the TERRIFIC feedback, THANK YOU!

If you have any issue with an item from us, please contact us to resolve the matter rather than leaving negative feedback. If you leave negative feedback, all offers to resolve matters are void and you will be blocked from buying from us.

RETURNS/EXCHANGES
We stand behind our products and want to ensure that all customers are happy with the merchandise they receive from us. In the event of an incorrect or defective product, we will exchange the item for you. Please contact us if you are unhappy for any reason with an item you've purchased from us, and we will make every attempt to rectify the situation. Please note that shipping costs are the responsibility of the buyer and are non-refundable.

NON-PAYING BIDDERS
Non-paying bidders cost eBay sellers time and money. Unfortunately, this unacceptable practice occurs all too often and will not be tolerated. If you buy and don't pay, we will report you to eBay and take the necessary steps to recover our fees. Please note eBay's policy that repeated non-payment offenses will result in your account being suspended indefinitely. Please help make eBay a fun place for everyone and don't make a purchase unless you intend to pay for it. We all appreciate it!

** PLEASE CHECK YOUR REGISTERED EMAIL ADDRESS! **
We've encountered a surprising number of issues with eBay winners having invalid email addresses. This is frustrating for everyone involved. We can't reach you or respond to your email if your registered address is outdated. *Please check your eBay account and validate that your email address is correct.*


FAQ's
We get a lot of mail and questions so we'll try to answer some of the more popular ones here:

Q. Will this pad fit my trampoline?
A: Please measure the diameter of your frame from rim to rim. Our 14' pads are designed to best fit trampoline frames with a diameter of 14' down to 13'10". These pads will fit frames with diameters as small as 13'8" but will not be snug.

Q: Do you sell pads for 13', 12', 15', 16' trampolines?
A: We only carry pads for 13' and 14' trampolines. At this time we have no plans to carry pads in any other sizes.

Q: Can I buy directly from you?
A: No. Our items are available only on eBay.

Q: What is the shipping cost to... ?
A: If you live within the contiguous 48, the shipping cost is specified in the shipping section of the item listing page. Alaska and Hawaii, please email us for shipping costs. We will not ship internationally.

Q: Will you combine shipping?
A: We're sorry, but combining shipping only works for small, lightweight items that can be packaged into one box. Most of our items are oversized, heavy, pre-packed, and must be shipped seperately.

Q: Will you sell an item to me for a lower price?
A: We go to great lengths to offer our eBay customers great quality at exceptional prices. These prices are the same for all eBay shoppers. Please don't email us to ask for a lower price. We will not honor requests for special pricing.

Q: Do you offer a warranty??
A: We are confident in our quality and your satisfaction is very important to us. We will address any manufacturing issues for up to 30 days from date of purchase. If you should receive the wrong item or if your item is damaged in shipping, please contact us immediately and we will make things right. Customer satisfaction is important to us. Buy with confidence!

Q: Why am I blocked from buying from you?
A: If you were previously a non-paying bidder on one of our items, you have been blocked from buying from us. If you wish to resolve this issue, you must contact us.