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** PLEASE READ TO HELP AVOID DELAYS AND CONFUSION **

eBay and breastfeeding have been my business and my passion for the last 8 years. Recently, I've found it necessary to specify some things as clearly as possible.

*** ESTIMATED PROCESSING/HANDLING TIME ***
Most items are shipped within 1-3 business days of "cleared" payment. Please note that eChecks (via PayPal) must clear before I can ship your item(s), and usually take 4-5 business days.

*** ESTIMATED TRANSIT TIMES (does not include Processing Time)***
Please note these estimated *transit* times are based on USPS website --> Priority: 2-3 days; Parcel Post: 2-10 days; International: 4-20 days. All times are based on "business-working days" and once the item(s) has left my premises. These are ESTIMATES and once delivered to the Post Office, packages are out of my control.

*** SHIPPING ADDRESS - PAYMENTS VIA PAYPAL ***
I ONLY honor the shipping address provided with your PayPal payment. I will make an exception ONLY if you correspond with me AFTER payment is made and it has been expressly acknowledged by me or my staff. All correspondence made Prior to payment are NOT ACCEPTED.

*** TRACKING INFO ***
An email is sent to your eBay email address the day your package is mailed. This information can also be found in your “Transaction details” page in your eBay account.

*** URGENT ITEMS ***
If an item is needed urgently, 1) pay for the item(s) and preferred shipping method; 2) send a ***SEPARATE*** email to me with the word URGENT SHIPMENT in the subject line; 3) Please include a brief explanation of your need, your eBay ID and item(s) purchased. I will do my best to accommodate you. Urgent requests in PayPal "notes", usually go unnoticed until I process them in a first-in, first-out bases.

*** INTERNATIONAL SHIPMENTS – DUTIES ***
Shipping and handling fees do NOT cover any taxes, duties or broker fees. These are the responsibility of the buyer. These are imposed by your government and are paid to them directly. Please contact your country's postal service or customs department to determine what those fees may be, and calculate costs accordingly.

*** INTERNATIONAL SHIPMENTS – GIFTS ***
I will NOT mark packages as “Gifts”. By law, I must mark all shipments as “merchandise” and declare the actual value of the items. Doing otherwise is a violation of international regulations and can result in heavy fines.

*** INVENTORY LEVELS ***
I do my *best* to keep inventory on hand and ready to ship. If there is a problem with product inventory, I will do my best to notify you so we can make any necessary adjustments. I reserve the right to offer substitutes, and/or refund payments for purchases that may be out of stock.

*** FEEDBACK ***
Feedback is left automatically for you when you leave feedback for me. If you are not 100% satisfied with your purchase(s), please email before leaving neutral or negative feedback so I can work out a solution. I cannot strive to fix a problem if I don't know about it. Please communicate with me through email, not through the feedback system, if you are not completely happy with your item(s)!

If you are happy with my products and service, please TELL A FRIEND!

Thank you very much for your purchase(s). Your business is much appreciated!

Linda Richards, Lactation Educator, Happiest Baby Educator
www.EliteBreastfeeding.com

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