Kaye Lites, Inc. (781) 932-0005

See our terms before bidding!

Auction Terms & Conditions

Auction Terms

All sales final. Seller reserves the right to cancel auction at any time due to pre-auction-close sale. We also reserve the right to cancel bids from bidders with Negative Feedback. Please do not bid unless you fully expect to purchase the item. Please do not assume anything. If you have any questions regarding this auction be it regarding shipping or the product or anything else, please have them clarified before you place your bid. We try our best to provide you with an image of the item being sold. If you do not see an accessory in the image, or if there is no mention in the description, unless you confirm it with us, consider it not available.  If you bid and do not follow through, Negative Feedback will be posted, we must file a non-paying bidder report as part of the eBay process. We reserve the right NOT TO SELL our item if the high bidder backs out. By bidding you agree to our terms listed in their entirety. We reserve the right to cancel sale if auction provider is down during the last hour of bidding.

Notification

We will typically notify you within 24 hours (72 hours on weekends) of the close of the auction. ALL CORRESPONDENCE MUST CONTAIN THE AUCTION# FOR FASTEST POSSIBLE SERVICE. We expect you to respond to our emails within 3 days of close of the auction. PLEASE WAIT FOR AN E-MAIL INVOICE BEFORE SENDING PAYMENT. Once we send an invoice we expect payment within 14 days. If item is not paid for within that time seller retains the right to cancel the sale.

US Payment

All payments should be payable to: Kaye Lites, Inc. Payments can be made by Personal or Business Check (there is a $20 Check return fee for any dishonored check). Additional accepted forms of payment are: Bank to Bank Wire Transfers, Money Order, Cashiers Check, and Credit Card (US Card Holders Only, Maximum total purchase of up to $2000).  Most items are shipped the next day after the funds clear our bank.  For immediate shipping: Certified Funds or Bank to Bank Wire Transfers are required. Our $15.00 Bank to Bank Wire Transfer Fee may be waived for purchases over $1000.

Shipping

Unless otherwise specified in this listing, there is a $6.00 per box handling & packing fee to offset materials and labor, in addition to your actual shipping cost.  Email us your shipping ADDRESS & contact PHONE #'s for shipping & invoicing. Let us know if the address is a BUSINESS or RESIDENCE. Home offices are considered residences. We don't ship to PO Boxes. You may consolidate purchases to save on freight & packaging charges.  Most items are shipped the next day after the funds clear. All shipping charges are to be paid by the auction winner. We ship by UPS or DHL Express. We calculate shipping via web calculator with insurance at least equal to the amount of the sale. PLEASE WAIT FOR AN E-MAIL INVOICE including all shipping and handling & packing charges BEFORE SENDING PAYMENT. 

Sales Tax

In certain instances drop-shipped items may be subject to your state sales tax rate if the manufacturer has a distribution center in your state.  Massachusetts Residents please add 5 percent sales tax.

Our Guarantee

Warranties  (US Only)

We sell a mix of factory new, factory refurbished, and used equipment. All new equipment sold is covered by any existing manufacturer's warranty. All refurbished equipment is typically covered by the refurbisher. All used equipment is sold AS-IS unless a warranty on the used product is stated in the ad. Bid with confidence, check our feedback, we do not mislead on the products we offer for sale.
Items that are specifically warranted may be returned for repair or replacement only.  In the event the item cannot be repaired or replaced your money will be refunded less shipping and handling/packing charges.  Before returning any items contact us for a return shipment authorization number.  Items returned without a return shipment authorization number will be refused or held for customer pickup. See Kaye Lites' sales terms and return policy.

Contact Info

Kaye Lites Inc. 34B Holton Street Woburn MA 01801
Phone (781)932-0005 Fax (781)932-0006
Business Hours: Monday-Friday 8am to 5:30pm Eastern Time

International Payment

International Bidders: Bank to Bank Wire Transfers and International money orders (from US postal service) are the ONLY accepted forms of payment. With Wire transfers the buyer is responsible for All corresponding bank charges in addition our banks' $15.00 Bank to Bank Wire Transfers Fee.

International Shipping

We will ship internationally. There is a flat $20.00 packaging, handling and customs paperwork fee, unless otherwise specified. All shipping charges, taxes and tariffs are to be paid by the auction winner. Unless specific arrangements are made by the buyer we ship via UPS, FedEx or DHL.

International Warranties

All items sold internationally are sold "AS-IS".