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Hello and welcome to the home of the most diverse single collection of Chanel eye and sunglasses
listings on eBay and Andale. Our European designer sunglasses are a statement of style and elegance
and will give you a fashionable and trendy look for all seasons. We will continue to expand our
assortment of merchandise in order to offer you a wide variety of brands and products. Our commitment
is to provide our customers with a wide-range collection of 100% Authentic Designer Sunglasses at the
lowest possible prices. We guarantee our merchandise are 100% Authentic and Brand New or your money back.
Feel free to look around and contact us at mv1024@eyewear-boutique.com if you have any
questions. We welcome your feedback at all times, on all subjects. We appreciate your business and hope that you will
have a pleasant shopping experience with us.
Eyewear-Boutique
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About Us | Our Store | Auction Gallery | Bidding Info | Feedback | Contact Us | FAQ |
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We will send you an "Winning Bidder Notification" e-mail within 6 hours once the auction is closed. If not
received within 24 hours after auction closed, please contact us and we will forward you our Secured Checkout link. |
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Payment is expected within 7 days after auction closed. |
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Orders will be processed and shipped on the same day if payment is received by 1:00pm (PST), Monday-Friday. |
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Pay instantly online with Visa, MasterCard, Discover or PayPal on our Secured Checkout site (Billing address must be a valid U.S. address). Money Orders and Cashier Checks are welcome. Sorry we do not accept personal checks. |
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Local pickup is not available. |
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Shipping Limitations: No International, Canadian, PO or APO/FPO shipments. Combined shipments are allowed. Buyer is responsible for all shipping charges. |
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Return or exchange will be accepted within 5 business days if product is not received as described. |
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About Us | Our Store | Auction Gallery | Bidding Info | Feedback | Contact Us | FAQ |
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| Q: How do I shop at Eyewear-Boutique? |
| A. To Shop at Our Andale Store: |
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Click on any category selections from our Andale Store homepage or use our search engine. |
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Add item(s) of interest to your shopping cart. |
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When finished shopping, click shopping cart icon at top of the page to review your item(s). |
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When satisfied with your selections, proceed to our Secure Checkout to complete your purchase. |
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| B. To Shop at Our Andale Gallery: |
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Click the auction gallery tab at the top of the Andale Gallery page. |
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Pictures of all our items on auction will appear. |
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Click any pictures that interest you to view the auctions or use our search engine. |
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You may bid or "Buy It Now" if available on any of our auctions. |
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When you complete the Andale Checkout in the auction(s) you won, the item(s) will be placed in your shopping cart here in our Andale Store. |
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You can add additional store item(s) to your cart as you desire. |
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All items will be combined to save your s/h fees. |
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You may now complete your purchase of item(s) in your shopping carts through our Secure Checkout site. |
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| Q: I saw an item I like but need a slightly different model / size / color? |
| A: We can custom order any brand, model, size or color. |
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| Q: Are your products covered by a warranty? |
| A: All our sunglasses have a 2 years manufactory warranty. |
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| Q: What about the quality and condition of the sunglasses? |
| A: All our sunglasses are 100% Authentic and Brand New. |
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| Q: My question is not listed here. |
| A: Simply email our office. |
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| Q: How do I pay for an item I have purchased from Eyewear-Boutique? |
| A: When your auction closes, you will receive a "Winning Bidder Notification" email from Andale stating that you are the winning bidder. The email will contain a link to our Secure Checkout Site where you will be able to enter your information to complete your purchase. This Secure Checkout site will also allow you to securely and conveniently pay for your purchase with your credit cards or PayPal. If you prefer to pay by Cashier's checks or money order, please send your payment to the name and address listed on your invoice. |
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| Q: Can I buy your products directly and not go through the auction? |
| A: You can purchase our sunglasses instantly using the "buy it now" option on our Andale Store. |
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| Q: How long do I have to pay for an item? |
| A: You will have 7 days from the close of your auctions to pay for your item. If payment is not made after 7 days we will begin our "Non Paying Bidder" reporting process to eBay (for more info please see "What happens if I do not pay for an auction I won?"). |
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| Q: What form of payments does Eyewear Boutique accept? |
| A: We accept United States bank issued Visa, MasterCard, Discover Card, PayPal, Bidpay or Billpoint. Money Orders and Cashier's Checks are welcome. Sorry, we do not accept personal checks. |
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| Q: What happens if I do not pay for an auction I won? |
| A: This creates a large problem for us. Not only have we
invested time and money with our employees to list the merchandise, but eBay charges a commission and listing fee for every closed auction. In order for us to
get a partial credit for these fees from eBay, we must report all bidders that fail to pay for their item(s). When an auction closes, you will have 7 days to pay for your item. If payment is not made in 7 days, we will report you to eBay and they will send you a non-paying bidder alert. If we still do
not receive payment, we then file a Final Value Credit request (FVC) which will cause eBay to black mark your account as a non-paying bidder. This black mark
can result in an automatic suspension of your account. After the Final Value Credit has been filed with eBay all non paid auctions will be relisted and sold to
paying buyers. Your account will also be black listed so that you will no longer be able to purchase from our auctions again. |
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| Q: What if I don't agree with the billing charges? |
| A: Our Checkout Program has been completely tested to charge the exact amount of your winning bid plus the shipping amount. If you think we have charged you the wrong amount, please re-check the data on your invoice. If you still think that a mistake has been make, simply contact us and will will resolve the issue ASAP. |
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| Q: What is the shipping rate and how does it work? |
| A: We send all our packages via Federal Express 2-Day Air Services. We charge a fix shipping fee of $15.00 for all shipping in the lower 48 Continental US. |
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| Q: Can I combine shipments to save money? |
| A: Yes! We charge $7.00 for each additional item plus insurance fee. |
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| Q: Can I pick up my item in person? |
| A: No, we do not have the ability to offer this option at this time. |
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| Q: How do I track my shipment? |
| A: Once we shipped your order, you should receive an email confirmation of your shipment with the FedEx (www.Fedex.com) tracking number(s). Please remember that FedEx tracking number(s) could take upto 24 hours to become active in their system from the time you received the shipping confirmation from us. |
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| Q: What do I do if my shipment never arrived? |
| A: Please allow up to 3 business days for your item to be delivered from the date of your payment. If it still has not arrived, please contact us and we will trace the order for you and get it resolved ASAP! |
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| Q: I received my product damaged. What do I do? |
| A: We carefully package our products to ensure that they reach you in its new and origional condition. If your item arrived damaged, simply contact us and we will get it resolved ASAP! |
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| Q: What if I receive the wrong item? |
| A: Please contact us and we will ship the correct item immediately. |
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| Q: Can I have an item delivered to a P.O. Box? |
| A: Sorry, FedEx does not allow delivery to P.O. Boxes. Please do not attempt to do so as it will significantly delay your order. |
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| Q: I live outside of the U.S. What about international shipping? |
| A: Sorry, international shipping is not available at this time. |
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| Q: Do you ship to APO/FPO or American military personnel addresses? |
| A: Sorry, APO/FPO shipping is not available at this time. |
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| Q: How do I ship items to a different address? |
| A: It's easy! During our checkout process, specify where you want your purchase item(s) to be shipped. It can be different from your credit card billing address. You may specify any ship-to street address within United States (NO P.O. BOXES!). |
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About Us | Our Store | Auction Gallery | Bidding Info | Feedback | Contact Us | FAQ |
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Copyright © 2003 Eyewear-Boutique All rights reserved. |
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