Thank you for considering a bid on one of our auctions. Here are our company policies for shipping, payment, returns and protecting your privacy.

Payment Policy

We accept Mastercard, Visa, American Express, PayPal, Money Orders and checks. Sorry - we do not accept Discover. Credit card shipments must be made to the address the card is billed to unless other arrangements have been made PRIOR to placing your bid. PayPal shipments must be made to the CONFIRMED SHIPPING ADDRESS unless other arrangements have been made PRIOR to your bid.

International Buyers - Our method of payment for international purchases is www.auctionpayments.com or international money order in US funds. We will accept Paypal and credit card payments for Canadian customers, but you MUST select an insured shipping option and the shipment must be made to the person whose name is registered on the account. On payments through auctionpayments.com or by money order, insurance is optional.

Shipping Policy

• Most items are shipped within 1 business day of receiving your payment. The exception is for orders paid by check, which are held 10 days. Pickups are not available.
• We use both UPS and USPS for shipping. All our larger items and expensive items are shipped UPS. We do not do 2nd or 3rd party billing for shipping.
• 2nd Day Air and Next Day Air shipping is available for most items for an additional charge. If your shipment needs special attention, please call or email - we're glad to help.
• All buyers will get a shipping confirmation email after the item is shipped. Positive feedback will be left for auctions paid promptly.
• In the unlikely event of shipping damage or shipment errors, you must save all boxes and packaging in order for your claim to be made.

Shipping Discounts

• Shipping discount rates vary by item. Your auction description will detail what discount applies.
• Items that are too large to bundle (example: Table saws) must be shipped separately and do not qualify for shipping discounts
• To qualifiy for shipping discounts, items must be shipped together and all items must be paid in full within 10 days of the end date of the first auction or store purchase. Items that are unpaid more than 10 days do not qualify for any discounts.
• The shipping discount is taken off the item with the lower shipping cost. For example if you purchase one item with $12 s/h/i and another with $10 s/h/i, the discount is taken off the item with the $10 s/h/i.

Return Policy

• For returns, defective products exchanges or refunds, buyer must contact seller within 7 days of receipt of the product. A Return Authorization Number is required. Shipping costs to return items to us for exchange or refund are the sole responsibility of the buyer. For defective exchanges (within 7 days of delivery), we pay to ship the replaced item to buyers within the US. On international orders, the buyer pays for shipping both ways. For warranty service/exchange (more than 7 days after delivery)or for international exchanges, the buyer pays for shipping both ways.
• For all returns, there is 15% restocking fee. Return must be new and in the original packaging including everything that shipped. Partial return may lead to partial refund.
• 15% restocking fee does not apply to defective product exchanges.
• Shipping and Handling fees are not refundable.
• Automotive electronics such as alarms, remote starts, keyless entries and compressors which have been installed (or attempted to do so) may not be returned for refunds. We will exchange any unit which is found to be defective. Buyer is responsible for all shipping costs

Privacy Statement