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Pet Nutrition Products your trusted source for pet health products BBB Accredited Business
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About Us

Ray Floyd, a lifelong pet owner, founded Pet Nutrition Products because he believes that pets and their owners deserve better access to affordable pet health products. Today, we are a dedicated team of pet lovers that share a common passion for providing the best products at the best prices backed by exceptional customer support.

Today, Pet Nutrition Products, Inc. is one of the largest and most respected names in the pet industry and is a worldwide manufacturer and retailer of veterinarian recommended pet products, supplies and medications.

Pet Nutrition Products, as part of its company mission, gives back to the animal community by donating a percentage of all sales to animal related charities. We serve millions of pet owners around the world and welcome the opportunity to serve you and your pet family. Thank you for your interest in our company and we commit to doing everything we can to be the best company you have ever worked with.


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Shipping Policy

Shipping Methods on eBay:
We use UPS exclusively for domestic orders within the 48 contiguous United States.
We do not ship to PO Boxes. We do not ship to Alaska, Hawaii, Puerto Rico or APO/FPO addresses.

Same day shipping is provided on most orders received by 4 PM EST Monday - Friday. Pet Nutrition Products is not responsible for misdirected or undeliverable packages. Shipping is combined on multiple product purchases and signature upon delivery may be required for some higher value shipments.

Same Day Shipping

Shipping Options:

  • Expedited (UPS only): 2 to 6 business days after shipping
  • Two-Day (UPS only): 2 business days after shipping
  • One-Day (UPS only): 1 business day after shipping
  • International Priority (USPS only): 6 to 10 business days after shipping (Not including any customs delays)

*Shipping times are not guaranteed but may be the estimate provided by the carriers.

Shipping Rates & Delivery Times:

Expedited Shipping for U.S. Deliveries (UPS only)

  • Delivery within 2 to 6 business days
  • Shipping is combined on multiple item orders

Shipping rates can be viewed using the shipping calculator in the shopping cart and will be displayed on the shipping options page prior to final checkout. Shipping is always combined on multiple product orders.

Two-Day Shipping for U.S. Deliveries (UPS only)

  • Delivery within 2 business days
  • No weekend delivery, no P.O. boxes or APO/FPO
  • Not available for Aerosol (ORM-D) products

Published rates will be provided by UPS in shopping cart and during checkout.

One-Day Shipping for U.S. Deliveries (UPS only)

  • Delivery within 1 business day
  • No weekend delivery, no P.O. boxes or APO/FPO
  • Not available for Aerosol (ORM-D) products

Published rates will be provided by UPS in shopping cart and during checkout.

International Priority for non U.S. Deliveries (USPS only)

  • Delivery within 6 to 10 business days
  • Telephone number must be provided for all non U.S. orders
  • Not available for Aerosol (ORM-D) products
  • We are not responsible for customs delays nor any duties or taxes imposed

Published rates will be provided by USPS in shopping cart and during checkout.



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Back Orders

We have one of the highest in stock rates in the industry and make every effort to maintain our inventory and mark items "out-of-stock" on our website. On occasion, however, we may have fewer items in stock than what you order. Should this happen, we will either immediately ship what we have in stock and issue a refund for the out of stock item(s) or we will hold your order until the product becomes available depending on how quickly it is expected back in stock. We will notify you via email with the status of any and all back orders or refunds and your invoice will also reflect the number of items shipped.



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Return Policy

Your complete satisfaction is important to us so our return policy is simple. If you would like to return a shipment, please contact us within 30 days via email or telephone so we may assist you.

To expedite your return, please ship item(s) and your packing slip, stating the reason for the return, to the following address:

Attn: Customer Support
Pet Nutrition Products, Inc.
1631 Rock Springs Rd., Suite 323
Apopka, FL 32712-2229

Upon approval, your original form of payment will be credited within 1 business day of merchandise receipt and you will receive an email confirmation.

If your return is the result of an incorrect shipment by Pet Nutrition Products, or a damaged or defective product, we will refund merchandise and shipping charges to your original form of payment. We will reimburse shipping charges incurred to return incorrect, damaged, or defective merchandise to Pet Nutrition Products, not to exceed the published UPS Ground rate for the weight of the package. You must contact us prior to returning the package.

If returning merchandise for any other reason, you are required to pay all shipping charges to and from Pet Nutrition Products.

For your protection, we encourage you to send your return via carriers who offer package tracking such as UPS or FedEx (be sure to retain your tracking receipt for future reference). Pet Nutrition Products is not responsible for lost or damaged return shipments.



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Guarantee

Satisfaction Guaranteed Pet Nutrition Products stands behind every purchase you make with us. We Guarantee It! We promise to provide excellent value on high-quality merchandise at everyday low prices backed by exceptional customer support. At Pet Nutrition Products, your satisfaction is our number one priority.

Every purchase you make at Pet Nutrition Products is covered by our satisfaction guarantee. If you're not completely satisfied with any product you purchase from us, we will exchange it or provide you a refund. Pet Nutrition Products is a proud member of the Better Business Bureau and strictly adheres to their business ethics standards. Join the thousands of pet owners that rely everyday on PNP for their pet health products, medications and supplies.



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Why Shop with Us

Welcome to Pet Nutrition Products Inc., the trusted source for pet health products, medications, vitamins, supplements and pet supplies. We are proud to provide a wide range of pet products and supplies including the same exact FDA/EPA approved pet medications and supplies as your veterinarian, but at everyday savings of up to 70%. Fast shipping is provided at published UPS and USPS shipping rates for all orders and free shipping is offered on orders of $49 or more.

Whether you are looking for flea and tick medications including Frontline Plus and Advantage, pet vitamins and supplements including dog and cat glucosamine or general pets supplies such as toys, treats, rawhides and chews, we have what your pet needs to stay fit and healthy at everyday low prices.

Our industry leading Customer Support is here should you need help or have questions and our Staff Veterinarian, Dr. Melissa DVM, provides vet advice on our website. And remember, we donate 5% of sales to animal related charities so your purchase does make a difference. Be sure to see our Worry Free Guarantee and happy shopping, we look forward to serving you!

Check Out What Other Customers Are Shopping For:

8 in 1, Advantage, Angels Eyes, Air Kong, Beefeaters, Bio Spot, CapStar, CET Chews, Enzadent Chews, Cholodin, Chondroitn , ClearQuest, Cosequin, Dasuquin, Denamarin, Denosyl, Diamond Eye, D-Worm, Frontline Plus, FURminator, Glucosamine, Glyco-Flex, Greenies, K9 Advantix, Kong, Laxatone, Linatone, Lipiderm, Methigel, MSM, Natural Balance, Panacur, Ped Meds, Pet Nutrition Products, Petravet, Petrodex, Petromalt, Purina FortiFlora, SAMe, Tape Worm Tabs, Terramycin, The Missing Link, Toys, Viralys, Zanies, Zymox.


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Contact Us

Pet Nutrition Products is continually trying to improve our customers experience and welcomes any comments or suggestions you may have. Please let us know how we can improve our service to you.

Phone: Customer Support Representatives are available Monday through Friday between 8:00 AM and 5:00 PM EST via our toll free number 866-473-8432.

Email: Contact@PetNutritionProducts.com

Fax: 888-538-3788

Mailing Address:

Attn: Customer Support
Pet Nutrition Products, Inc.
1631 Rock Springs Rd., Suite 323
Apopka, FL 32712



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Testimonials
Pet Nutrition Products testimonials

Below is a sample of the customer feedback Pet Nutrition Products receives on a daily basis.
We greatly appreciate hearing from our customers and welcome your feedback.

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I am completely, utterly and totally IMPRESSED!!!!! How long did it take you all to ship me order? Maybe an hour??? WOW !!! UNBELIEVABLE !!! You are GREAT !!! THANK YOU !!!
Karen B.

Applauding your excellent service - THANK you for your follow-up.....got my order in a VERY short time, to my great surprise/delight....You get 5 stars out of 5 from ME!!!
Marty

"First, I must say that your customer service response is the most prompt, efficient, and courteous that I have encountered in a long, long time. Thank you very much for your very positive can do and will do attitude. It is much appreciated. Please ship the complete order next week. There is no rush. I look forward to continuing to shop with you in the future. Your organization has not yet failed to please."
Barry C.

"I am completely, utterly and totally IMPRESSED!!!!! How long did it take you all to ship me order? Maybe an hour??? WOW !!! UNBELIEVABLE !!! You are GREAT !!! THANK YOU !!!"
Karen B.

"I was very satisfied with the order, Thanks!!!"
Melissa M.

"I received my order today and everything was exceptional....I appreciate it very much...Thank you..."
Nancykaye B.

"Yes, I received my order in a timely fashion and both my husband and I were very impressed with your operation. By adding a few little items along with the ordered items, is a good touch. I will certainly not hesitate to order from your company again in the future and I have referred you to my friends. Thanks."
Catherine G.

"Great product, great service, reasonable prices. Of course I'll shop with you again. Thanks."
David S.

"Thank you so much for the rapid delivery and the purple bear for my Oreo. I started the treatment on Monday as soon as it arrived and it is working great. I look forward to doing more business with you in the future."
Kathy S.

"My order was received on time. I am very happy with Pet Nutrition Products and will be placing a new order shortly."
Bonnie P.

"I am 100% satisfied with your product. My Lab Sugar, loves the taste of the gluco liver flavored pills. Shipping and receiving of the product was timely and I would recommend your services to anyone and would look to you for my dogs future needs. Thank you."
Lou C.

"Hello! My order did arrived yesterday in great condition. Thank you for the prompt service, you guys are great!"
Jay W.

"Thank You, I received my order, and I am very pleased with your service. The sample of oatmeal pet shampoo was very good. It did not leave our big yellow lab smelling sweet; and a sweet smelling, big dog has never been a good thing. It left no scent on him , but did make him soft and clean. I plan to order more with my next order."
Dawna D.

"Hey Guys - Received order and everyone is happy again - LOL. Thank you for the prompt (fast) shipment. Will definitely come back when "my stock" starts running low. Thank you "
Denise G.

"I received the package yesterday, thanks for shipping so quickly! ALSO I wanted to thank you for the little extras included, just to let you know I think it's a great idea since I am trying out both the shampoo and the food."
Joe C.

"Yes I am very satisfied with the product 8 in 1 furball preventer. I use to buy it from Wal-Mart, but they quit carrying it. Thank You. When I need more I will be ordering from ya'll."
Tim A.

"Thank you so much for your emails on my order. I must say you are a great company to deal with. You have my business! Thank you again!"
Leslie P.

"Hello and I hope you are the same gentleman I spoke with this morning! Thank you so much for the informative email and positive attitude and follow up - I will definitely be purchasing more products from you in the future, especially now that flea season is here and will recommend your website to all my pet-owner friends. It is people like you who make a difference and create a loyal customer following - thanks again!!!"
Christabelle F.

"Thanks so much for your communications. You guys are really on top of things and, as and often unhappy consumer, I can't say enough GOOD about you so far. Keep up the good work. My big fuzzy-faced Lucy LOVES the Cranvet. She gets it as her nightly treat and it has definitely helped her. I'll be looking for the shipment of the rest of my order."
Aryn W.

"Thank you very much for all the personal attention we will be back next time we need supplies."
Bill W.

"I have a 12 year old Dachshund with arthritis and the only place I can purchase the Glucosamine chicken strips is through your company. Your service has been excellent. I appreciate the discount cards."
Jane W.

"I received my order much sooner than I expected. Thank you for your prompt turn around time. I am inclined to order from your company again. Thanks again."
Cathy B.

"PNP, I received my order several days ago. Thanks for the prompt service and the follow up inquiry."
David S.

"Thank you for your prompt, efficient service. I will, without question, order from you in the future and will most definitely recommend your company to others! Thanks again!"
Desiree L.

"Thanks for the fast and friendly service."
Gina S.

"You guys are doing a great job! I love your products and they are very affordable too! My 11 yr old black lab is doing great on your products. Keep up the good work! Thanks!"
Julie E.

"Wow!!!!!!!!! Best customer service ever!!!!! Thank you and will be ordering again soon. Thanks again,"
Renee L

"Thank you for your very quick service & delivery. I am 100% satisfied. And thanks for the little "extras" you put in."
Sandra D.

"Thank you for the follow up email. As always, I am very satisfied with the products and service. I appreciate the competitive prices, the fast shipments and your commitment to animal welfare. Your company is the benchmark that other companies should strive for. Keep up your outstanding work!"
Regina F.

"I was delighted with your prompt service, and am pleased to have found you. My little companion was just as delighted - with the free gifts you sent with my order....long gone now. Will be contacting you again when I need more of your products."
Heather S.

"My dog LOVES the products I got for her, and you guys have been absolutely wonderful to deal with. I absolutely WILL continue to order from you and will refer others to you, as well. Best of luck to you - and many, many thanks!"
Marty V.

"I am really happy with the supplements I bought from your company. I also just emailed Dr. Melissa. What a great service to offer - I really appreciate it and will certainly tell all my friends and have already told people about your company. My border collie continues to eat the MSM everyday and so far hasn't refused one yet!!! That says a lot to me!!! She seems to be doing a bit better too. Thank you so much."
Lynn M.

"My husband and I are very satisfied with the items we order from your company. We have two very old small dogs (Lhasa almost 16 years and Silky Yorkie almost 15 years old). The items we purchase from PNP help to give them a better quality of life. Thanks for your concern."
Carol G.

"We appreciate the follow-up and the excellent service you provide. I have recommended your Company to many of our friends and acquaintances. I hope to good avail. Thank you."
Lloyd G.

"Thank you. I received my order this past Monday. Also, I am VERY happy with your product. My 11yr old black lab has hip dysphasia. Since he has been on your gluoclosemine, his condition has improved 150%! He's like a new dog! I've recommended your products to my brother-in-law who also has an older dog. Thanks again!"
Julie E.

"PNP, I've ordered through your website twice now and I just want to let you know that I think your products, your service and your website are all awesome. I will be a loyal customer. Just wanted to say thank you!"
Marla D.

"100% satisfaction on my products and delivery. I am glad that I found a product that will help my aging dog in the long run(anti-inflamitory) and not hurt her liver. Thanks!"
Tami R.

"I was very happy. I will use you again next time I need pet products. Thank you,"
Kevin M.

"Thank you so much for the personal attention you gave me regarding my damaged order. I already knew it was damaged due to the tracking number you so kindly provide your customers. I assumed you would send an email, but you called personally to let me know what was going on. I really enjoyed talking to you, and I now feel I know the "people behind the great products" you sell. You definitely are one of the best when it comes to customer service. I LOVE your products and prices. As I said in our phone conversation, I have been using a very well know glucosamine/chondroitin liquid for my Dalmatian's arthritis, but when I started using your Healthy Joints Liquid Max, I saw an improvement in just a couple of weeks. Keep up the good work!! I will continue to buy your products and plan on purchasing my flea control and other non-PNP products from you. Thanks again! Lynne"
- Lynne J.

"I live in Puerto Rico and let me tell u products arrive super quick and my dog love it service is amazing and great prices too LoVe PNP!"
- Yahaira M

"Companies usually only hear from upset customers, but I just wanted to say that you guys are great. My orders have always been promptly confirmed and delivered. You keep in touch, and offer incentives. Kudos to you."
- Shannon B.

"Excellent value my dog loves the vitamins"
- Ricardo  L.

"I am very satisfied with my order from Pet Nutrition Products. The product I ordered was for arthritis for my ten-year-old Cocker Spaniel. He is much better now. Thanks!"
- Barbara B.

"Hi! I just received my first order from your company and am very pleased! Thanks for the vitamin samples, the bone samples and the toy! My dogs loved them all. I have already recommended you to three other coworkers who have pets, so hopefully you'll be getting orders from them. Thanks for the great customer service, and I'll be reordering for sure!"
- Cindy N.

"My son`s dog has noticeably less scratching. If he forgets to give him a pill or two, Jake is at the scratching again. So, the pills have helped tremendously. Thank you."
- Pam D.

"Cookie gives a wholehearted (and healthier!) two paws up!"
- Erin B.

"Thank you! You're wonderful to do business with!"
- Louise L.

"Very fast shipping...great packaging..will buy from again"
- George W.

" I have 5 chi chi dogs and this is the best stuff I have found to cure dry itchy skin. The scratching has stopped 100% in all dogs in less than one week. One of my dogs, Max, has allergies that affects his eyes. The Omega Fatty Acids even seems to help out this problem. Thanks to the Omega Fatty Acid Chews we all sleep much better now especially me. Thanks from Martini, Buster, Max, Rue and Sissy."
- Evelyn J.

"Hello Ray. I realize that your email with the subject, "We have missed you at Pet Nutrition Products" is probably a mass, automated email, but I felt I should respond anyway since you actually read them. The reason my wife and I haven't been to PNP isn't because of disappointment or bad service; far from it, actually. The reason we haven't been to your website lately is because you've given us such great prices and deals, that we were able to order in bulk on our last shipment, and we've simply had enough of the supplements that our 13-year-old Pit Bull needs to have a surplus. We've been whittling down our supply, and rest assured, we will return to Pet Nutrition Products when we're ready to reorder. We have combed pet product providers across the Internet, and none have come close to Pet Nutrition Products' prices and inventory. Keep up the good work."
- Jason L.

"Great delivery time. Awesome product! Highly recommended! Will buy again"
- Jessica K.

"Great service and prices - and freebies! Can't beat that. I will buy from again."
- Erica D.

"Just wanted to let you know how much your online help was needed and appreciated in getting the right meds for my Zoe. We are extremely pleased with the product Glucosamine/Chondroitin/MSM. Zoe takes her half tablet daily and she is doing so much better, no more limping! Thank you so much!"
- Karen R.

"Hi there, Everything is fine! I still have 2 bottle left, so I'm all set for now. I'll be back, I love your company!"
- Joli K.

"We received a free "sample" of Complete Blend dog food sauce mix with our last order. Both our Labs love it! They gobble every last bit when that is mixed in. Thank you so much for that, we are always looking for ways to make meal time a bit more interesting for them and this is a huge helper."
- Marc M.

"GREAT job on customer relations! The extra samples were fantastic! I was excited while opening the package and the product purchased seems to be working. Good job on follow up! You really make the customer feel like #1!! You really make the customer feel like #1!! Spicey and I thank you for taking care of her pet needs! We will definately tell our friends and family of your business."
- Kay O.

"Quick delivery - My dogs love you "
- Michael B.

"Thank you! You guys work fast!"
- Jay W.

"My experience with PNP has been extremely positive. I am picky about what I give my animals and their products are high quality, low cost and delivered right to my door. What a great company and a great service!"
- Dana M.

"Ray: Thanks for all your help. I have been extremely pleased with the service I have received from your company and hope to continue the relationship for a long time to come. I appreciate the email that Dr. Melissa sent out recently regarding the recall on pet food! You have a good company with good products and you are certainly customer oriented and I appreciate that!"
- Liz M.

"I am still in shock at how fast this arrived to me! Awesome customer service!"
- Lisa F.

"Very fast shipping. Pleased with items and service. Thanks!"
- Laura M.

"Thank you very much! I received the order and appreciate your efficiency and great customer service."
- Melanie Y.

"you guys give great customer service and I will definitely recommend you to friends. thanks again."
- Patricia S.

"Hello, Just a little feedback regarding my recent ,and past, purchase,s,. As always, PNP provided exceptional customer service and top rated products at a fair price. I'm very glad I found PNP. I'll always turn to PNP for my pet supplies. Thank you and Happy Holidays to your staff."
- Regina F.

"Professional quality product! Order you won't be sorry!"
- Joanna L.

"I will definitely be ordering more when he is finished with them. He loves them!! Thanks again."
- Kerrie D.

"Super fast shipping. Thank you SO much! I am noticng an improvement in my dog already."
- Dianna D.

"Received promptly. Using products already and very satisfied with service. "
- Connie T.

"Excellant service, great price. I'll be back"
- Lewis  B.

"Thank you very much! I received the order and appreciate your efficiency and great customer service."
- Melanie Y.

"Yes, item was received very promptly! Thank you for the excellent service! I will be a returning customer for sure!"
- Lori F.

"Very fast shipping. Helpful Extras Included in Package. The Dog Loved the treats"
- Stephanie  H.

"All of the products are top quality. It is not very often that you will find a business that goes out of thier way on thanking a customer! I will definatley order from you again!!"
- Kali C.

"Your service is wonderful! We will be ordering again soon! Thank you!"
- John S.

"Thank you very much for the fast delivery & great products at reasonable prices - that are made here in the USA! :, The doggies love the minty treats & I think that the fish oil is helping to improve their beautiful shiny coats. The Fooey works well! Also, thank you very much for the free bonus gifts! That is very thoughtful & it does help to try new products that are potentially future purchases. I am glad to have found you and bought from your company. Thanks again & have a wonderful day!"
- Claire F.

"Great product and always good shipping, very recommended for your loved pet."
- Mats J.

"Thank you so much! That was very excellent service! And my dog Liza LOVES her liver chewables. She knows exactly where I keep them and if I forget to give her one after her meals, she either stands near them and whines, or comes to find me & lets me know."
- Karen A.

"YES WE ARE VERY happy with the product for our Sally, dachshund, has improved her back problems, she is just a small 16 lbs so takes 1/2 a day, thanks will reorder as soon as we need more."
- Gary F.

"Your service, follow-up, and professionalism have been exceptional. Keep up the good work."
- Emile V.

"For years I have been running to the store, both Pet and Natural, to find these products which you have assembled for me in an easy to understand, dose and get manner. Thank you for giving me free time and convenience that I did not have before"
- Monica G.

"Thanks PNP for making these remedies available and easy for me to give to my dog"
- Maria B.

"From a professional dog groomer...I really love the itch relief....am using it after every major haircut...which is many these days and will continue thru the hot summer months ahead."
- Caroline S.

"The best service and delighted with the products, Thanks for the samples"
- Nancy  G.

"We have been very satisfied with your products, packaging, and shipping times. We will continue to order from you. We ordered today using EZ Order, it sounds like a wonderfully thoughtful service!"
- Charles L.

"Very fast shipment and great seller"
- Elizabeth H.

"Thanks for your e-mail - we were very pleased with our order and thank you for the free toy and the shampoo sample. It was a great surprise!! I've recommended you to my friends with dogs."
- Nancy M.

"PNP is exactly what I have been looking for. It's also nice to be on EZ order! Thanks PNP!"
- Ted S.

"Thank you for your order the products I ordered came in in perfect condition, quickly, and the samples were great too! Thank You!"
- Pam C.

"I just wanted to let you know how impressed I am with your company and products. I was pleased with your selection and the information provided about each item. Your low shipping rates, FAST shipment, great communication, samples and coupons all added up to a great experience. I wish more companies were this conscientious. I will be recommending you to my family and friends. Thank you!"
- Deborah T.

"Wow, amazing customer service...My dog has more energy already"
- Maria H.

"We just received the box. Thanks for the toy and the treats. Pancho loved them!"
- Sharon M.

"You guys do a fantastic job! Great, healthy products, super fast delivery....and I live in Alaska. Thanks."
- Susan  R.

"Received item in perfect shape, exactly as described, good communication!"
- Dona I.

"I am very happy with the teeth cleaning product I bought for my small Pomeranian. Its working very well. It arrived quickly and its easy to use."
- Jennifer M.

"I found you on the internet as I was surfing some sites for vitamins and found your company, and sure glad I did. I like the fact that you sell more than just vitamins and have other items that people need and use. Plus your prices are reasonable for all your products."
- Sally S.

"I found your web site after looking at many sites, it was easy to navigate and informative.I was pleased with the amount I payed for glucosamine and buffered aspirin, also your low delivery charge. The free dog toys were a nice surprise. I would reccomend PNP to other dog owners whose dog is having arthritic problems. "
- Marlene  R.

"Fast shipping. Love the free samples! Thanks."
- Sara M.

"One of the best. Highly effective products. Will buy time and again."
- Anisha I.

"Hi to all at Pet Nutrition Products: I wanted to let you know, as I have in the past, how much I appreciate your outstanding customer service. You are second to none in your customer service and personal attention to your customers. I always receive my EZ orders on time and enjoy the freebies you send along as well. Thank you again for your great service and products all in our household love Pet Nutrition Products!"
- Colleen S.

"PNP, Thank you for the response. I have noticed a BIG difference in my 16 year old Tiger Tabby since he has been using your products. He has Arthritis in his left hip and since I have been using your products he shows less discomfort and is more active. You have been a big help in keeping my cat active. Thank you."
- Jinaan J.

"Ray - Just wanted to let you know that I bought my dog Molly your buffered aspirin and its been great...so I just went to the site this morning and I bought the 2 get 1 free deal and also bought both dogs, Max and Molly, their Glucosamine from PNP also the 2 for 1. I think your site is great and I also think the prices are good. I will pass along PNP to my friends, most of which have animals too!"
- Laurie B.

"I love the product ,fish oil pills, they work great and they do the job. My dogs coat is healthy and shinny and looks wonderful. Mostly since my dog has skin and fur problems this really helps. Since my dog is on fish oil pills for the rest of his life ,he's only 2, we will be ordering from you a lot. Fish oil pills are expensive here and your price is a little lower than half the price here...Even with shipping! My dog also loved the free toy inside! Thanks so much."
- Sherry S.

"Our dogs absolutely love the salmon oil. Even our finicky one Ginger can't wait to get it on her food. That's about the only time she eats it all at one time. Thanks."
- Michelle R.

"Great company, great product! Thanks!"
- Kathryn B.

"I got them yesterday. Absolutely great! Have referred several patients to you, too!"
- Mavis D.

"Hello: Have seen a difference in my 14-year-old dysplastic German Shorthaired Pointer using your product. She thanks you and I thank you."
- Linda H.

"2nd purchase - our dogs love their vitamins & supplements"
- Virginia P.

"Great product. Fast delivery. Our dogs and family thank you!"
- Patricia K.

"I received the product which I ordered from you and my friend's dog, for whom it was ordered, seems to be walking much better and seems to be experiencing much less pain. I have thanked my Vet for recommending your business and I fully intend to tell anyone who inquires about your firm."
- Phyllis  H.

"Thank you for the follow up to confirm receipt of my order. I received my complete order with the bonus of a couple of samples! The order arrived in good condition and promptly. Great customer service!!"
- Elizabeth P.

"Thank you for the order! It was cool to get the extras. Very fun."
- Cindy L.

"Thanks for the prompt shipment. The dog enjoyed the extras packed in the box."
- Carole  O.

"I want to thank all of you for your assistance over the last couple of years. Thought I would take a minute to let you know that I appreciated the personal customer service I received from your company. It was nice to know that a company could be so helpful when the norm seems often to be so impersonal. Again, thank you so much."
- Karen M.

"I am very satisfied with my order from Pet Nutrition Products. The product I ordered was for arthritis for my ten-year-old Cocker Spaniel. He is much better now. Thanks!"
- Barbara B.

"I thank you for your high level of integrity, as well as customer service. If I decide to continue usage of these products, I assure you it will be thru Pet Nutrition Products. You've indeed defined integrity, Doing the right thing, when no ones looking. "
- Tim D.

"Thank you! Your customer service is really great. I have had nothing but good experiences when asking questions and inquiring about things. Keep up the good service!"
- Karen S.

"Hello, I am very satisfied with the results so far. Our dog Shonee is 16yrs old, and I have to carry her up the back steps when she goes outside, because she can't make it up on her own. She's still having a lot of trouble, but she seems to be able to stand a little better and longer than she could before. She also takes steroids from her doctor, but that doesn't help the pain. She seems a lot happier now also. The directions said to expect changes in 4 to 6 weeks. It hasn't been that long yet, and I'm able to see a change in her. When she needs more pills I will definitely contact you! Thank You so Very Much!"
- Terry G.

"Super-fast shipping; great communication; very professional. I will return!"
- Sheila F.

"My baby, dog, Rusty is doing much better since we put her on the Glucosamine/Chondroitin/MSM. She is a Boxer/Pit mix and will be 12 years old in January. She was starting to have a hard time walking with her back hip. Since she has been on the Glucosamine we have seen a tremendous improvement. Thank you so much. I will be ordering from you again when she starts running low."
- Beckie  S.

"Your products make a big difference in my pets life. she may be old, but with you aspirin and Omega 3 fatty acids she is like a pup of seven. Thank you again."
- Marti C.

"Hello, I'm sorry I forgot to email back and let you know what my dog thought of the free samples. She loved them! She's very picky so I was surprised that she liked them so much. Thank you for sending the samples she loved them and i plan to buy some more for her soon. Thanks for everything!"
- Kerri P.

"Very pleased with the shampoos. Great Value and excellent shipping"
- Deb P.

"Wow, such a great company, the right product, fast and FREE shipping, . Thanks, PNP"
- Javier G.

"Awesome Service Again! Amazing oatmeal shampoo and vitamins. Love the samples!"
- Fred P.

"We are extremely pleased with the items we have received. We have a Lasha who is 16 years old and experiencing eye problems and a 15 year old Yorke who is starting to have problems. The eye wash we purchase from Pet Nutrition is the only one that is satisfactory for the care we must give them."
- Carol G.

"My dog just got a bad itching problem, this stuff is the BEST, no more problem!"
- Kristen H.

"Buffered Aspirin Helped my Boston 100%,Excellent Service,3rd Purchase,Fast Ship"
- Robert C.

"Thank you! My order arrived in perfect condition and very quickly. I will happily order from you in the future!"
- Lynn T.

"Hi, Yes I received everything in perfect condition! You guys are the BEST!!!!!!"
- India O.

"Wonderful. Thank you for letting me know my package tracking number so quickly. I appreciate it."
- Terri R.

"I am satisfied with the order and now I see that Foxy, my German Shepherd is happy also. Of course all dogs are not the same. Mine just happens to be very picky and or spoiled. As far as the ingredients, Complete Blend, the taste, how it was made and all that stuff. Don't change a thing! I also wanted to thank you for the "extras" that you put in with my order. I will be ordering again in the near future. Thanks for the follow up, Have A Great Day."
- Anthony E.

"I cannot tell you enough how satisfied we are with your items and business.My husband even raved over the products and the neat free samples.You are truly honest good folks and we will tell our friends about you,thank you again."
- Val M.

"Super fast shipping and I like the samples you added with the order!!!!"
- Ashley B.

"Hello PNP, Yes I am very satisfied with the products I ordered. The Complete Blend is very palatable and so I am able to get my Chihuahua who hates fruits and veggies to unwittingly eat them. I am also very happy with the customer service and the level of communication regarding my order. Keep up the good work!"
- Christine M.

"As always, fast and reliable. Thanks again."
- Alice Y.

"Thank you so much!! I appreciate your letting me know, and as always, it is a pleasure working with your company!!"
- Denise B.

"Hi, I just wanted to let you know that I LOVE your service. Fast, good deals, great products and love the little surprises that come with every order."
- Sylvie V.

"Super fast service..100% Satisfied..MAHALO"
- Jay M.

"Great item and fast shipping. Thanks for the treats!"
- Emmett O.

"Just to let you know the order was received and was perfect. I was very impressed with the speed and the accuracy of my order and I appreciated the emails keeping me apprised of the status of my order. I will order again."
- Marion B.

"Thank you, thank you. You aspirin is the only type my dog will take. She is 16 years old and has arthritis. She is the love of my life. So, thank you again."
- Marcia J.

"Dear PNP, We are very happy with your products. The shampoo is great, we bathed the dogs yesterday and their fur is so soft and they are not scratching anymore. Thanks you so much for all your products."
- Leslie G.

"Hello, We received our order very quickly and are our Sadie loves them. Thank you for the great service and we will be back for more."
- Frank B.

"I am very happy with the service you provide. I will continue to use your services and tell my family about it."
- Lauri R.

"very fast shipping/great quality products/great prices-thanks"
- Darrell  J.

"Great Service, Great Product! Thank you!"
- Janet J.

"I received the order and was so surprised that you sent my Sadie a toy, shampoo, biscuits as a free gift, Sadie is very thankful and so am I, here is Sadie's pic!"
- Tammy M.

"Received everything promptly! Thanks for the extra goodies. Bella loves them."
- John A.

"Great doggie stuff here! Reliable.....as good as it gets!"
- Mavis D.

"My dog and I want to thank you for the super fast shipping & free samples."
- Diana O.

"Thank you for such quick shipment on my product. I will buy from you again."
- Kimberlee D.

"Yes I would like to give you feedback on the product that I purchased. I am very pleased with the mouthwash that I bought. I have a Dachshund and he has awful odor in his mouth and has had it for years. I have had dental care done for him by the vet clinic. I guess its just natural for that breed. But we have noticed a change. My daughter said it is starting to smell a little more like puppy breath. I was very pleased also with your shipping. I do believe it was within a few days and I got my package. Thank you and I'm sure I will order again."
- Helen B.

"Item arrived in record time, dogs LOVE the taste"
- Elelule  N.

"I just wanted to let you know we are very pleased with the product we received from you and the dogs love it. We will be returning for more products."
- Michelle M.

"HIGHLY Recommended!! Fast shipping, friendly. Will buy from again. Quality product!!"
- Roger F.

"Hello, You do an excellent job and I will do business with you again."
- Dave H.

"Just receive your order today, spectacular good service."
Angel

"I received the furminator today and was so surprised and pleased to see a very cute dog toy included! How nice of you! Our dogs love squeaky toys and Spencer, our large Akita, could hardly wait for me to cut the tags off so he could have it!! I am impressed by your service!"
Chris

"I just wanted to thank your staff for correcting my order in such a speedy manor, I am more than happy with the way I was treated by your company and have told everyone I know who has a need for pet items about your website. I am sure that at least a few of them will be checking out your site and perhaps buying their supplies from you. Thank you again."
Nancy M.

EPA Approved versus Foreign Flea Control

EPA Approved
Illegal Flea Control products, including foreign-labeled, unregistered versions of Advantage and Frontline, have been illegally imported and sold throughout the U.S. Though registered for use in other countries, some foreign-labeled versions have omitted important warnings, especially those pertaining to children that are required in the United States. Versions imported from such countries as England, Australia and Canada often give doses in metric units, which can cause Americans to accidentally over-dose or under-dose pets.

Why be concerned with Pet Flea Control that is not EPA approved?

Many foreign countries have their version of the most popular flea control treatments such Frontline, Advantage and Program are not EPA Approved. Others contain illegal pesticides that are very toxic. Many even contain unknown ingredients, or the ingredients may vary from time to time. Some of the illegal products are also available to the public in legal, EPA registered versions. However, consumers may unknowingly purchase or obtain the illegal versions. Though the illegal products may look similar to and make the same claims as their legal counterparts, these products have not been thoroughly tested. And since the products are unregistered, their labels have not been reviewed for clear directions and safety warnings.

 

There are many EPA-registered pesticide products on the market today to treat your pets for common problems such as fleas and ticks. When used according to label instructions and precautions, pet products can be very effective, but when misapplied or not used according to directions, your pets may be unnecessarily exposed to pesticides and could become ill. Your pets may also be exposed to other pesticide products used or stored around the home, lawn and garden. Protect your pets from pests and potential pesticide risks by following product label directions and understanding the precautions.

EPA is responsible for assuring that all pesticides sold in the United States do not cause unreasonable risks when they are used according to label directions and precautions. Every EPA-registered pesticide product has an EPA registration number on its packaging. If evidence arises to challenge the safety of a registered pesticide product, EPA reviews scientific data and takes action if necessary to reduce or eliminate the risks.

How can I determine if I have purchased a legitimate product?

The pesticide products are sold in a carton. It is difficult to distinguish counterfeit products from EPA-registered products because they look very much alike. To determine if the product you have purchased is legitimate, check to see if it meets the following criteria. If the product fails any one of these criteria, it most likely is an illegitimate product and should be disposed of properly.

Frontline products

  • The lot number on the retail carton matches the lot number on the applicator package and/or the individual applicators.
  • The instruction leaflet is included. It provides the following information: first-aid statements, including emergency U.S. telephone numbers; precautionary statements for humans and pets; directions for use; and storage and disposal statements.
  • The pesticide is contained in an applicator package, which is child-resistant. The directions for opening the child- resistant applicator package include an illustration that actually looks like the applicator package. The directions include "To remove applicator, use scissors or lift and remove plastic tab to expose foil, and then pull down."
  • The legitimate applicator package has a notch between the individual applicator packages, which generally are absent on counterfeit products. Text on the package is in English only.
  • Once you open the applicator package, each individual applicator has a label that includes the registrant's name "Merial;" the product name; the EPA registration number (see list above); the net contents in fluid ounces (fl. oz.) (Not in metric measure, i.e., ml); percentage (%) of active ingredient(s) (fipronil for Frontline Top Spot products; and fipronil and (S)-methoprene for Frontline Plus products); and the statements "CAUTION," "Keep out of reach of children," and "See full label for additional directions." Text is in English only.
  • The applicator label for the dog products includes the size of the dog in pounds on which the product is to be used.

 

Advantage products

  • The only way to determine a legitimate Advantage product from a counterfeit product is by examining the actual applicator tubes that are inside the carton. Since the directions for use on the retail carton (outer box) and instruction leaflet of the legitimate product and the counterfeit product are identical, check the language that is printed on the applicator tubes. The legitimate Advantage products all contain applicator tubes that are printed in English. The most obvious sign of a counterfeit product is that the applicator tubes are printed in a foreign language (most likely French or German).
  • The legitimate applicator tubes include the EPA Registration Number, the signal word WARNING, and the child hazard warning (Keep out of Reach of Children). Counterfeit applicator tubes may lack this information.
    1. Advantage applicator tube
    Advantage applicator tube
  • Legitimate applicator tubes will also include a reference statement that refers users to the main labeling for directions for use and will include the manufacturing company's name (Bayer). Counterfeit applicator tubes may lack this information.
  • Legitimate applicator tubes will contain an active ingredient statement that agrees with the active ingredient statement on the retail carton (9.1% imidacloprid). A counterfeit product may have an active ingredient statement that differs (such as 10%).

1. Is there a penalty for purchasing the counterfeit products?

For individual consumers, there is no penalty for purchasing a counterfeit product. Penalties only apply to persons who distribute or sell counterfeit products. However, purchasing a counterfeit pesticide may place you and your family at risk. For example, first-aid treatment directions may not be immediately available in case of an emergency. Further, a child may be harmed if he or she is able to open a package that is not child-resistant. Thus, EPA is recommending that consumers dispose of product that has been discovered to be counterfeit.

2. I discovered that a dog product was contained in a package intended for use on cats. Will my cat be harmed if I apply the product to it?

If you discover inconsistencies like this, do not use it. EPA encourages consumers to dispose of counterfeit pesticides they may have inadvertently purchased.

3. How should I dispose of a counterfeit product?

If you discover that you have one of the counterfeit products, you should contact your local solid waste agency* for information on proper disposal in your community. Your local government may recommend that you take the product to a household hazardous waste collection program. If allowed by your local government, you may put the counterfeit product in your trash.

* To identify your local solid waste agency, look in the government section of your phone book under categories such as solid waste, public works, or garbage, trash or refuse collection.

4. Who can I contact if I suspect that my pet has been harmed by one of these counterfeit products?

First, contact your veterinarian for medical assistance and advice. In addition, the National Pesticide Information Center (NPIC) is an EPA-sanctioned toll-free helpline designed to assist in providing answers to most questions regarding pesticides and pesticide poisonings. You can reach NPIC at 1-800-858-7378, daily from 6:30 a.m. - 4:30 p.m. (PT). NPIC also has a Web site with comprehensive pesticide information at http://npic.orst.edu/.

5. Will EPA's action mean that these counterfeit products will no longer be available?

EPA is continuing to pursue this issue. Unfortunately, it is likely that counterfeit and other illegal products may still be available. You should be careful when purchasing products such as these to look for the indicators described above. In addition to the counterfeited products described above, other illegal versions of these products may be available, including the following:

  • Foreign labeled product with stickers containing some U.S. information
  • Foreign-labeled spelling of the products.

These illegal products pose potential risks related to units of measure that are unfamiliar to U.S. consumers, lack of child-resistant packaging, lack of precautionary statements, and the potential for the pesticide itself to be other than what is indicated on the carton.


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