Buy from a Name You Can Trust
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| Peter Samiljan |
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Our family-owned business has been serving Boston-area camera enthusiasts for over half a century. Photosam builds on our retail operation's established reputation by offering high quality new and used photography equipment to the online community.
Photosam is committed to taking the risk out of online sales. Here are just some of the ways we bring our buyers peace of mind:
Commitment to Consumer Rights
Photosam is a proud member of the Better Business Bureau, Photo Marketing Association International, and Square Trade--organizations dedicated to consumer advocacy and fair online practices.
Guarantees
If the item you receive does not match our auction description or appraisal, simply contact us within 7 days of the item's receipt and we will happily provide a full refund. Please note that we also offer extended warranties on select cameras and lenses (see below).
Grading Scale
Our grading scale provides a clear standard by which you can judge the condition of our auction items.
Appraisals
Our technicians prepare an Appraisal Certificate with an inspection checklist for each of our used lenses and cameras. It's our way of ensuring that nothing goes out our door without having been thoroughly inspected by us.
Secure Shipping
All Photosam merchandise is carefully packaged for shipping and, if over $50 in value, sent by insured mail.
Our Extended Warranty Program
Photosam is now able to offer extended warranties on selected used equipment through Mack Camera and Video Service. Mack Camera has been serving camera enthusiasts since 1938 and was one of the first authorized warranty repair services for such prominent companies as Polaroid, Kodak, Nikon, Pentax, and Canon.
For more information on our warranty programs, please drop us a line.
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