Who am I buying from?Located in the Beautiful Inland Empire of Sunny Southern California, we have been serving the decorating needs of our customers for 16 years. Specializing in both pretty and practical items including Dolls & Doll Furniture, Figurines & Fountains, Furry Cats, Dogs & Critters, Elegant Glassware and China, Novelty & Motion Lights and much much more! All artwork, photos and text is the sole property of priscillaspretties.com and my not be copied or reproduced without the express written permission of priscillaspretties.com and is protected under the Verified Rights Owner (VeRO) Program. Any or all persons who infringe on this policy will be persued.
How do I purchase an item? To purchase an item on eBay you either 1) need to bid on the item within an auction setting (and win the auction with the highest bid) or 2) click on the "Buy It Now" button in a fixed price setting. You will then be notified within 24 hours via email with instructions onhow to complete the transaction.
What is your Shipping Policy? Buyer to pay for shipping and insurance. Please allow 7 to 10 days for shipment. We will ship as soon as possible. All of our items are professionally packed.Insurance should also be included if desired. We make every effort to make sure that every item is well packed and that our customers are pleased with their purchase. From time to time though, packages have arrived crushed. I would highly recommend that you purchase the insurance on fragile items as we will not be responsible for lost or damaged items that are not insured. If you find any defective merchandise, please return it within 14 days. The item must be in the the original box with all the original internal packing, certificates, etc and in the condition it was shipped. On receipt of the item, we will be glad to replace and reship it. If you are returning an item for any other reason, you will be responsible for the return postage and will be charged a 10% restocking fee. Please contact us by email for a return item number.
What is your Return Policy? If you find that any merchandise is defective, please return it within 14 days. The item must be in the the original box with all the original internal packing, certificates, etc and in the condition it was shipped. On receipt of the item, we will be glad to replace and reship it. If you are returning an item for any other reason, you will be responsible for the return postage and will be charged a 10% restocking fee. Please contact us by email for a return item number.
What Kind of Customer Service help do you offer? If you have a question regarding any of our products, you may call us Monday thru Friday between 9 & 4 Pacific Time at 1-866-PRETTIES or email us at priscillaspretties@earthlink.net. | 
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