SHINESTAR-2008 is based in HongKong.Our factory is seated in ShenZhen city.
Thank you for selecting this sterling silver gift from shinestar-2008. We directly import all of our products from established manufacturing facilities in the East, through this direct selling model, middleman cost is minimized and so WE PASS ON ALL SAVINGS TO YO. In addition, because of our sophisticated vertically integrated supply chain system and streamlined order fulfillment system.Outstanding Quality! Factory Price! This stunning model in solid sterling silver,is highly polished with Ferroni Sterling Silver. Brand-new, made of 92.5% sterling silver,We guarantee your 100% satisfaction on all my auctions.Our goals are your 100% satisfaction.Sterling silver is a precious metal and may require cleaning from time to time.Using a small amount of silver polish on a soft cloth,rub the piece of silver several times, This will remove the tarnish and dullnessm, keeping your sterling gift like new.

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PAYMENT :

• We prefer you pay via Paypal ,No personal/business check!
• Please contact us for your payment if you have any problem.
• Reseller and volume buyers welcome, email us your inquires, see what we can do for you.

SHIPPING:

• We will ship out within 24 hours after received the payment.
• We ship the item via Airmail from HongKongpost.with secure Bubble envelope.it takes 4 to 12 Business days to arrive.
• We use the handling charge to cover our shipping department cost, packaging materials, fuel charges, boxes, and labels.
• We assure our postage is very reasonable.Please do not bid if you don't agree with our shipping and handling prices.
• Considering the postage is weigh by weight here,we usually do not offer combined shipping.(we only deduct the additional redundant package fee).
• Pls email us if you want to order multiple on ebay,we would like to send the total preferential invoice to you.

• We will leave a positive feedback as soon as we receive payment.
• After you receive your item and feel satisfied with the product and our service.
• Please leave us a positive feedback to indicate your satisfaction.we encourage you to exchange feedback.
• Please note: There may be sometimes that shipping is delayed.
• So if you have any problems please e-mail us immediately.
• Please give us the opportunity to resolve a problem, we understood the concerns and frustrations you might have, and will try our best to resolve the issues.

RETURN:

• All returns must be in the same packaging and new condition.
• If you aren't satisfy with our items or you have gotten the defective items.
• You can pls return them for replacements or refund within 7 days of receipt.
• Pls email us in advance before returning.
• Buyer are responsible for shipping and proof of delivery on all returns; therefore,.
• Please retain all tracking information until we ship the replacement item.
• Thank you for your patience and understanding in this matter .