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Refunds & Returns

HANDLING OF RETURNS/REFUNDS: We handle Returns/Refunds on a case-by-case basis. But our goal is to achieve total customer satisfaction. If you are dissatisfied with a purchase from us please email us and give us the opportunity to remedy the situation.

ACCEPTABLE CONDITION OF ITEM(S) FOR REFUND: As received from Snomad.

REFUND REQUEST TIMELINE: All refund requests must be made within 5 business days of receipt of item.

RETURN OF MERCHANDISE: If returning merchandise for a Exchange/Refund please email us first. After a return has been authorized by us, ship it back to us and we will inspect the item and issue an exchange or refund of purchase price. (Sorry we cannot refund initial shipping costs).

PLEASE NOTE: All items are inspected prior to packaging to insure quality products are being delivered to your door. Each item is carefully package to prevent damage during transit. But occasionally things do happen. That why we recommend insurance for the amount of $1.30. We cannot be held responsible for damage to merchandise once it leaves our facilities, if you do not have insurance on your purchase. Our returns are generally for wrong item received or if you feel it was ot as advertisedin our listing.