Distributors of vending machines

Every effort is made to ensure that any purchased equipment, refurbished or used, has been thoroughly checked out before it leaves our building. We have a large, in-house parts and service department staffed with personnel who are experienced with just about any problem you may encounter.

All machines rated A or B and all rebuilt changers and validators carry a 60 day limited (parts) warranty (C-rated or auction machines if they say they have warranty) . This includes (but is not limited to) all components such as, changers, validators, refrigeration units, motors, solenoids, logic boards, control boxes, digital display units and lamps.

For local customers: If parts are needed, return the defective part within sixty days and we'll be happy to repair or replace the part. For local customers we will offer phone support for all labor issues for a period of sixty days at no charge for all walk in store purchases. We only offer labor at no charge if you return the machine to us for repairs to be done in our shop.

For on-line/out-of-area purchases: If parts are needed, return the defective part within sixty days and we'll be happy to repair or replace the part. We will offer phone support for all labor issues for a period of sixty days at no charge for all online or internet purchases. We do not cover labor charges if you require a technician at your business or home.

Exclusions: Pullout changers and validators are sold working 'AS IS' and have no warranty. Acts of vandalism, fire, flood, other natural disasters, or 'salting of machines*' are not covered by warranty . *'Salting of machines' occurs when salt water is poured or injected into the coin chutes or validators of vending machines for purpose of cheating machine. Many times the act of 'salting' ruins the coin mech or validators and renders it unusable.

Damage from shipping (very rare): If the machine we send you is damaged in shipment please note the damage on the Bill of Lading and have the driver sign it. Shipping damage is very rare but when it does occur it is usually minor. Broken glass on snack machines or bent legs is not a big deal to repair so do not refuse the machine for minor damage. Usually the freight company will make a quick payment for such minor repairs. We have had damage in less than 1% of all items shipped. In the extremely unlikely event that the machine has suffered major damage (over $200 repairs) then refuse the shipment and have the Bill of Lading marked 'refused due to major damage'. Freight is booked as a courtesy and Vending World never assumes any responsibility for the actions of the freight company, either due to damage, missing items, freight storage charges or other items out of our control. All freight charges are considered final and will never be refunded by Vending World. Should a major claim occur please remember to include your freight charges in your claim. To report a freight claim on a shipment booked with our carriers please call (888) 595-5664, freightquote.com.

At Vending World, we know how important customer service is to you. Please know that we will do everything possible to ensure your complete satisfaction with any purchases made from our company.

After warranty: We have a flat rate repair or replacement program for many items such as validators, changers, logic boards. Please contact us for current repair prices on units that you need repaired.