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About us About VOCOCAL Co., Ltd VOCOCAL Electronic Co., Ltd, a professional electronic consume manufacturer that exports to many countries around the world, mainly deals with OEM and ODM business of electronic products. We are specializing in digital products, electronics such as cell phones, digital cameras accessories, Iphone accessories,Video game accessories,WII accessories, cell phone accessories and Computer accessories. Our Target:  Selling our products with best customer service, competitive price, and good quality, professional after-sales service team and we will try our best to meet your satisfaction. We sell our products to almost all over the world, e.g. Australia, USA, UK, and America etc. We have our own factory connections with many manufacturers. We have cooperation with them directly (without the middleman). So there is always competitive price of the products which we sell for our customers. Our products have their characters: low price, high-quality, satisfactory after-sales service. We are always standby to provide you better service. Our advantages: 1. Professional Manufacturer We possess several production bases, gathering over 1000 staff and a professional R&D team, which makes us have strong  manufacturing ability. 2. High Service Quality We believe that customer service is our most important product, and consistently try to exceed clients' expectations. And we have more than 3 years of precious experience in overseas export. We understand the needs of market and are always in a position to provide buyers with the latest products for their different regions. Moreover, our design team is consistently developing and improving every series, and is always on the outlook for desirable new items. 3. High Product Quality Product quality standards are guaranteed. Every product must pass strict quality inspection before sales, including shock-proof test, battery test and so on. Our Quality Control Team ensures that nothing would be put in stock if it is not of the highest quality standards. 4. Competitive price we are located in the IT base of South China, owning abundant raw material and doing mass production. So we can supply our client the low sourcing cost with high quality. We sincerely hope to cooperate with customers from all over the world. If you are interested in our products, please feel free to contact us. You will have great confidence about our products.   About VOCOCAL Brand VOCOCAL is a latest electronic brand in China and it now becoming an international brand. Products ranged over digital products, electronics such as cell phones, digital cameras accessories, Iphone accessories,Video game accessories,WII accessories, cell phone accessories and Computer accessories. The products of VOCOCAL with these characters: High-quality, Up to date, …. VOCOCAL is the main brand of VOCOCAL Electronic Co., Ltd. Most of the items are produced by VOCOCAL Electronic Co., Ltd.From 2007,VOCOCAL start selling product on Ebay. The following eBay stores are selling the Product of VOCOCAL.VOCOCAL, WELSELLER2, SOCOCAL ,CIGACOOL ,BAKEEPSTORE ,WEBSHOPPINGSTORE   Customer must know Check the importation requirement: Please check the importation requirement of your country to confirm that this item accord with it. For example some countries need the CE certificate to import mobile phones, then you must tell us that before you bid. Attention Intellectual Property Rights Owner: If you do think that our products infringe your trademark, patent or other intellectually property rights please contact us and send e-mail to . We will reply you as soon as possible! We are not responsible for any problems caused by the aforesaid notices Pictures are only for reference.The color of actual product may has some difference with the picture.   Payment and shipment Payment: Payment method：only accepted Paypal shipment: Handing Time：Item Will Be Shipped Within 24 hours (except weekends and holidays) as soon as your Payment Verified. Sometimes the date will be delayed due to a shortage. However, we will inform you via the Email. Shipping time : Delivery time of Express delivery( EMS, DHL, UPS... ) is approx.4 -7business days to most US/UK/AU. Shipping time Table of the Airmail: Country Approx. Delivery time United States / United Kingdom / Australia 7-18 working days Canada 7-21 working days Brazil / South America/ Italy / France / Spain / Germany/ Eastern Europe maybe take up to 3-8 weeks due to strict Custom Inspection Italy / France / Spain / Germany/ Eastern Europe Maybe take up to 3-8 weeks due to strict Custom Inspection This information is provided by the carrier and excludes weekends and bank holidays. Note that delivery times may vary, particularly during peak periods. All items will be dispatched from our warehouse in China or Hong Kong directly. We will ship worldwide EXCEPT Nigeria, Vietnam, Indonesia, India, Malaysia, Philippines, Thailand, China, Hong Kong, Macau Due to Custom restrictions, we do not ship lighters to United States, laser pointer to Australia, MP3/MP4 players and laser pointer to Germany   Warranty policise Issues NOT Covered in Return Policies or Repair Warranty. Obviously, we are unable to guarantee damages caused by any misuse of the products including any physical damages. Return Policies (Within 7 days from the day you received the products) You can exchange for a replacement or be given refunds if you find the merchandise you buy is not as described or has functional defects in it. For refunds We will give refunds to you (not including the handling charge and the fee for the shipment you paid when you bought it). Besides, we are not responsible for the shipping fees when you send it back. For replacement we are willing to replace the whole purchase (including the package) .You will cover the shipping fees when sending it to us, while we will cover the shipping fees when sending the replacement to you. Warranty Policies (3 months from the day you received the products) If the item can't work for some defects, you can send the item back to us, and then we will repair it for you. But buyer pays all the come-and-go shipping fees. Return Process Please E-mail us if there is any problem of the products We will send you our RMA (Return Merchandise Authorization ) Read and fill in the RMA Send the products with the RMA together back to us, we will check and solve the problem carefully Please note that we are not responsible for any returned defective items without RMA form.

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