With over 30 years of experience we are dedicated to providing the public with the best price, assortment and expertise on everything from guitars to tools and everything in between.
The AJ's team is courteous, friendly, and always has the customer in mind.

When you are looking for your Guitar or Amp need, your first and only stop should always be AJ's auctions by Wellspun.
 

FAQ's:

1. How soon can I expect my order to ship after it has been paid for?
    
2. Is the item up for auction Brand New or Previously Owned?
    
3. Does your item come with the manufacturer's supplied accessories?
    
4. What if I need the item before the auction ends, will you end it early?
5. What shipping company do you use and, can I upgrade my shipping?
    
6. If I live in Southern CA can I pick up from your retail location and do I have to pay CA taxes?
    
7. What if the reserve price is not met?
    
8. What forms of payment do you accept?
    
9. Do you ship to alternate addresses?
    
10. Do you ship internationally?
     
11. What do I do if I think there is a problem with my shipment?
     
12. What if I hit the "Buy it Now" by mistake?
     
13. What do I do if I no longer want the item I am bidding on?
     
14. What if the item I won is not available or was listed in error?
     
15. Will I get any discounts if I buy from you again in the future?
     

All orders will be scheduled to ship within 3 business days AFTER payment is received, with the exception of personal/business checks which will be shipped 10 days after being deposited.

We sell both.  All items will specify if they are Brand New or Previously Owned.  Most (but not all) of our Brand New items include a factory warranty, please be sure to ask if you aren't sure.

If the item is Brand New, it will include all the manufacturer's supplied accessories.

Previously owned items may not, and often do not, include any of the accessories.   Whatever accessories we do have such as the manual or power cord will be noted in the auction.  If it is not mentioned in the listing, it is not included with the item.  But again, please feel free to email me on any item to check on the item you are interested in.

We are often times able to end the auction early if you need it sooner then the end date provided there are no bids already placed on the item (Other then your own).  Sometimes a buy-it-now price will be the same as the opening bid, sometimes it is higher, and on occasion, we will take less.   Please place your bid accordingly and don't be afraid to ask.

We use UPS and USPS as shipping sources. Yes, Shipping method can be upgraded for an additional fee. Please contact us at 1-888-794-4000 .

Yes, customers can pick up merchandise from our retail location with at least 24 hours prior notification, so that we may prepare the order. Any pick up or shipping within CA are subject to CA taxes.

AJ's doesn't believe in "Hiding" behind reserve price auctions.  We are always upfront and honest about the price we want for our items, and that is the opening bid. 

We accept credit cards by phone for our US customers, Paypal, money orders, or local pickup.  We ship to confirmed Paypal addresses only.

No, we only ship to the billing address if payment is made by credit card through Paypal..If you pay by check, we can ship to anywhere in the U.S.

Of course! We will ship to any country, please be aware of your countries duties/taxes/customs/surcharges as we have no control over these.  Also be aware of the price of shipping to your country.  You may email me for a quote at any time, preferably before the end of the auction.

Please contact Michele and have all your information handy and she will resolve your issues.  If your item was damaged in shipment, you must keep the box and all packaging materials for the shipping company to inspect.  If you don't, your insurance coverage may be void.

All buyers are responsible for their actions and are held accountable for the bid they have contracted.

If a potential buyer is the current high bidder on an item, he or she is held accountable to retract that bid before close of auction. If bid is not retracted and the buyer is the winning high bidder, he or she is responsible to follow through with their obligation and purchase the item.

We reserve the right to upgrade an item for equal or better value in the event that it is not in stock. For items listed in error, we reserve the right to void all sales and refund in full any payments recieved on the said item within 72hrs.

Of course!  :) 

PAYMENT

Acceptable forms of payment are: PayPal, Money Orders, Cashier's Checks, & Credit Card by Phone (US Customers).

Please allow 10 business days for all forms of check and non-US Postal Money Orders to clear our account prior to shipping.

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SHIPPING

We ONLY ship to confirmed addresses (Paypal).

CA winning bidders will be subject to 8.25% sales tax. 

Shipping prices quoted in auctions are for the Lower 48 States, UPS Serviceable addresses only.   PO Boxes, Military, AK, HI, and International shipping will be different.

If you can not abide by our Terms and Conditions please do not bid!
 

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RETURN POLICY

AJ's offers a 48 hour inspection period and DOA policy for defective items only (for the identical model) provided the following guidelines are followed:

• Buyer must contact us within 48 hours of receipt.
   
• Item is returned to us in the same condition received.
  
   
• Shipping and insurance charges are not refundable.

Please call 1-888-794-4000 for all questions.

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CONTACT US

OUR STORE HOURS:
MONDAY-SATURDAY 9:30AM-6:00PM pst
SUNDAY 10:00AM-4:00PM pst
1-888-794-4000
ebaysales@ajsfastcash.com

~MICHELE~

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Let me introduce some of the Wellspun Team:

WellSpun Auctions are run by Michele  *Waves*   I've been doing auctions exclusively for AJ's for the past 4 years.  

The shipping department is headed by Darrell.   Also, if you pick up in person or call in a credit card payment...He's generally the one you'll see.