|
From the Founder . . .
I would love to tell you about how we designed
this business from the ground up before launching it, but that was not
the case. Frankly, our beginnings are much more humble. I was in a
pretty low place in mid-2004. I
was down to my last $400 and in an effort to cover the rent, I sold my
entire (very precious) DVD collection of about 100 titles on eBay.
It was hard to part with many of these movies
because of the emotional attachment I had formed with them. Silly as
that sounds, most people I knew had the same attachments with movies or
music of their own.
Once those initial movies were shipped (whew!),
I decided to help other people find the movies and music they love.
After all the expenses were covered of that initial sale, there was
enough money left over to buy some more titles and resell them. We started buying and
refurbishing personal entertainment (DVDs, CDs and Games) from people
selling their collections.
A few things have changed since then. Today, we ship over 40,000
titles per month all over the world.
We (finally!) moved out of my living room into
a facility large enough to handle all of that.
Our staff has grown to more than 20 people,
too. And as of
mid-2005, we started selling only new, factory-sealed items including
movies, music, games and books.
We are a work in progress.
We are still finding faster ways to ship and
we are always working on improving our customer service. We just added a toll-free
number and have plans to add more people and improve our technology. We are proud to ship our
own titles and do our own customer service.
We don’t outsource our customer
service overseas and we don’t drop-ship, either. I believe we can offer a
better customer experience by keeping everything under the same roof.
We would love to be your entertainment
destination.
Check back because we are always adding titles and improving the
functionality of the site. Thanks
for considering us.
Sincerely,
David Hooper
CEO and Founder
White
Elephant Media, Inc.
222 W. Ontario
St.
Suite 520
Chicago, IL 60610
help@whiteelephantmedia.com
|
